Overview
General Manager – Luxury Retails Jobs in Bangkok, Bangkok City, Thailand at The Mall Group
Title: General Manager – Luxury Retails
Company: The Mall Group
Location: Bangkok, Bangkok City, Thailand
Key Responsibilities:
Luxury Fashion Marketing
• Monitor sales performance, analyze data, and adapt marketing strategies to maximize revenue and market impact.
• Develop and execute high-impact marketing strategies to enhance brand desirability, drive sales, and engage affluent customers.
• Analyze market trends, customer behavior, and competitor strategies to refine marketing approaches.
• Oversee PR, media (online & offline), influencer collaborations, and exclusive events to strengthen brand positioning.
• Lead key management and PR teams while ensuring brand consistency across all touchpoints.
Luxury CRM & Client Relations
• Build and nurture strong relationships with high-value clients through personalized, beyond-expectation experiences.
• Design and implement CRM strategies to enhance customer engagement, retention, and loyalty.
• Curate exclusive trips, events, and VIP experiences to deepen emotional connections with the brand.
• Develop tailored promotional campaigns using data-driven insights to anticipate client needs.
Qualifications & Skills:
✔ Proven experience in luxury brand management, high-end CRM strategies, or fashion marketing.
✔ Strong leadership, negotiation, and relationship-building skills.
✔ Ability to curate and execute marketing campaigns, exclusive events, and brand strategies.
✔ Strategic mindset with expertise in consumer insights, trend analysis, and business development.
✔ Excellent presentation, management, and teamwork capabilities.
