Overview
Guest Care Associate Jobs in Cambridge, MA at Lola Hair Studio
If you have a passion for beauty, fashion, and creating exceptional experiences for people, along with a commitment to delivering top-tier customer service in a luxury salon setting, Lola Hair Studio is the perfect place for you.
We’re searching for a Guest Care Associate who thrives in a fast-paced, high-energy environment and is ready to elevate our clients’ experience from the moment they walk through our doors.
Why You’ll Love Working With Us
A Salon with an Unmatched Vibe – We are most complimented on our team and energy. It’s what makes Lola Hair Studio a standout place to work.
A Front-Row Seat to the Beauty Industry – If you love fashion and beauty, this is your chance to be at the heart of it while learning from top stylists.
Flexible Scheduling & Work-Life Balance – We value life harmony and know you have a life outside the salon.
Complimentary Hair Services & Exclusive Discounts – Because you should love your look, too.
Career Growth & Training Opportunities – We believe in mentorship and professional development to help you reach the next level in your career
What You’ll Do
Be the first point of contact for our guests – greeting, welcoming, and ensuring their salon experience is exceptional.
Handle front desk duties including booking appointments, managing schedules, and cashing out guests.
Offer guests refreshments and top-tier hospitality—think of it as concierge-level service, not just front desk work.
Assist with inventory management, salon administration, and goal tracking.
Help keep our salon spotless and inviting, including light cleaning duties like sweeping, dishes, and laundry.
Work closely with an amazing, supportive team—helping stylists, assisting guests, and making everyone’s day a little brighter.
Who You Are
A people person who genuinely loves connecting with guests and creating a
warm, welcoming atmosphere.
Detail-oriented and proactive – you don’t wait to be told what to do; you
anticipate needs and jump in to help.
A multitasker who can balance guests, scheduling, and salon tasks with ease.
Upbeat and positive – you bring great energy to the team and keep the vibe fun
and professional.
Passionate about beauty and fashion – if this industry excites you, you’ll fit right
in.
New to the salon world? No worries. If you’re eager to learn and have a strong customer service background, we’d love to train the right person.
Perks & Benefits
Pay: 18/hr + Quarterly Bonuses – We reward hard work and dedication.
Professional Development – We’ll help you grow with career advancement support.
Flexible Schedule – Because life happens outside of work, too.
On-Site Training – We believe in education and want you to thrive.
Aflac Short-Term & Long-Term Insurance Options – We care about your well-being.
Complimentary Hair Services – Enjoy the perks of working in a top salon.
Employee discount
Paid time off
Shift:
Evening shift
Location: Cambridge, MA – In-Person Only
Part-Time & Contract Positions Available (20-40 hours per week)
Job Type: Part-time Pay: $17.99 – $18.00 per hour
Is This the Right Opportunity for You?
If you love people, thrive in a fast-paced environment, and are passionate about beauty and fashion, this could be the perfect role for you.
Apply today and become a part of the Lola Hair Studio experience!
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Title: Guest Care Associate
Company: Lola Hair Studio
Location: Cambridge, MA
