Overview
Hair Department Team Lead Jobs in Charlotte, USA at Tisun Beauty
Title: Hair Department Team Lead
Company: Tisun Beauty
Location: Charlotte, USA
Type:
Category:
Position Summary:
We are seeking a knowledgeable and customer-focused Hair/Wig/Weave/Braid Specialist with a strong background in African American hair care. This role is responsible for assisting customers with product selection, providing expert guidance on hair textures and styles, and maintaining a well-organized and visually appealing retail space. The ideal candidate is passionate about beauty, understands protective styling, and can confidently recommend products for natural, relaxed, and textured hair.
Key Responsibilities:
- Provide personalized customer service by assisting clients with wigs, bundles, braiding hair, extensions, and hair care products
- Offer knowledgeable recommendations based on hair type, texture, and desired style (natural, relaxed, protective styles, etc.)
- Educate customers on proper maintenance of wigs, weaves, braids, and natural hair
- Assist with wig fitting, basic styling, and customization guidance (e.g., lace fronts, closures)
- Maintain clean, organized, and fully stocked displays for hair products and accessories
- Stay up to date on current trends in African American hair care and styling
- Support inventory management, including stocking shelves and monitoring product levels
- Handle customer inquiries, concerns, and returns in a professional manner
- Collaborate with team members to meet sales goals and enhance the customer experience
Qualifications:
- Prior experience in a beauty supply store, salon, or similar retail environment preferred
- Strong knowledge of African American hair textures, products, and protective styles
- Familiarity with wigs, weaves, braiding hair, and hair extensions
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced retail environment
- Basic styling or cosmetology experience is a plus (license preferred but not required unless specified by state law)
Skills &
Competencies:
- Customer service and sales skills
- Product knowledge and trend awareness
- Attention to detail and organization
- Cultural competency and understanding of diverse hair care needs
- Problem-solving and adaptability
Work Environment:
- Retail store setting with frequent customer interaction
- Standing for extended periods and occasional lifting of merchandise
Schedule:
- Flexible availability, including weekends and holidays
Compensation:
- Hourly pay $20+ (based on experience)
Equal Opportunity Employer Statement:
We are committed to creating an inclusive environment and welcome applicants from all backgrounds with relevant experience and passion for beauty and hair care.
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