Overview
Head Therapist Jobs in Abu Dhabi, UAE/Dubai at Hilton Hotels
Title: Head Therapist
Company: Hilton Hotels
Location: Abu Dhabi, UAE/Dubai
Type: Full Time
Category: Beauty/Hair Styling
As a Head Therapist, you are responsible for managing the spa team and carrying out treatments to deliver an excellent Guest and Team Member experience. A Head Therapist will also be required to achieve
sales targets
and manage customer feedback. Specifically, you will be responsible for performing the following tasks to the highest standards:
Manage and carry out procedures, have current knowledge of treatments, and ensure all treatments comply with current legislation and company standards. Ensure client experience is proficient including bookings, payments, and consultation cards. Interact and communicate effectively with clients, members, team members, guests, and management team. Ensure team works to meet department
sales targets
and ensure that sales are recorded accurately.
Ensure health, safety, and COSHH regulations are complied with and club rules are observed by members, clients, and guests. Manage customer feedback effectively to ensure issues or compliments are escalated to enable long-term improvements in products and services. Comply with hotel security, fire, and health and safety regulations.
Desired Candidate Profile
A Head Therapist serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Experience working in the spa industry. Relevant qualifications for the role. Committed to delivering a high level of customer service.
Flexibility
to respond to a range of different work situations. Ability to work on your own or in teams. #J-18808-Ljbffr
