Overview
Helena Rubinstein Skincare Expert, Harrods Jobs in London, UK at L’OREAL GROUP
Title: Helena Rubinstein Skincare Expert, Harrods
Company: L’OREAL GROUP
Location: London, UK
Type:
Category:
Position: Helena Rubinstein Skincare Expert, Harrods 37.5 Hours)
Helena Rubinstein Skincare Expert
Discover Timeless Elegance. At Helena Rubinstein, we believe that beauty is an art – a powerful expression of individuality and sophistication. Inspired by the pioneering spirit of our founder, Helena Rubinstein, we create luxurious, science-driven skincare solutions that empower every individual to feel confident and embrace their unique beauty.
With over a century of expertise, Helena Rubinstein combines cutting‑edge innovation with a deep understanding of skin’s needs, delivering transformative products that redefine luxury and performance.
Driven by a passion for excellence, inclusivity, and empowerment, we offer personalized experiences and high‑performance formulations, inviting everyone to be part of a legacy that celebrates timeless elegance and the pursuit of perfection.
Join us in shaping the future of beauty, where science meets artistry, and become part of a brand that honours individuality, sophistication, and the power of innovation.
Who we are looking for:
- A Beauty Enthusiast:
You’repassionate about all things beauty and love sharing your expertise! You’rea pro at giving personalized advice and helping people find the perfect IT Cosmetics products to empower their confidence. - A Connection Creator:
You’rea natural at building authentic relationships and making people feel comfortable. You love chatting with customers, learning about their unique needs, and helping them create a beauty routine that reflects their individuality. - A Trendsetter:
You’realways on top of the latest beauty and wellness trends. Whetherit’sin-store or online, you know how to connect with people and build a community around your passion for beauty. - A Go-Getter:
You’redriven, ambitious, and love a challenge. You’reexcited to create innovative in-store experiences and achieve outstanding results. - An IT Cosmetics Ambassador:
You’rea true believer in the IT Cosmetics mission to empower confidence through innovative products. You’repassionate about representingour iconic brand and sharing its values with customers.
What you will be doing:
Beauty Specialist
- Creating Engaging Beauty Experiences:
Design and execute innovative, engaging beauty events and activations that drive customer interest and excitement for IT Cosmetics products. - Personalized Beauty Consultations:
Serve as the go‑to expert for customers, offering personalized recommendations to address individual needs and empower confidence.
Elevating Customer Experience
- Delivering the IT Cosmetics
Experience:
Consistently execute the IT Cosmetics service model, ensuring a welcoming and personalized experience for every customer.
- Product Expertise and Storytelling:
Confidently demonstrate products, immerse customers into IT Cosmetics’ innovative approach to beauty, and offer tailored product knowledge, tips, and techniques to meet customer needs. - Embodying Brand Excellence:
Act as an IT Cosmetics Ambassador, providing a personalized customer experience through exceptional service and merchandising standards. - Staying Trend‑Forward:
Maintain a strong understanding of the latest beauty and wellness trends to provide expert advice and personalized recommendations.
Driving Retail Performance
- Achieving Sales Targets:
Consistently achieve individual and counter sales goals as agreed with your line manager. - Building Client Relationships:
Proactively build authentic relationships with customers, both in‑store and through digital channels, fostering loyalty and repeat business. - Promoting Events and
Activities:
Inform new and existing customers about upcoming in‑store events, promotions, and brand activations.
- Brand Advocacy:
Passionately represent IT Cosmetics and share your expertise on internal and external social media platforms, adhering to company guidelines.
Operational Excellence
- Teamwork and Training:
Actively participate in team efforts and complete all required training programs to maintain up‑to‑date product knowledge and brand expertise. - Administrative Responsibilities:
Diligently complete daily and weekly administrative tasks, both online and offline, using designated platforms (Tamigo/One Retail). - Maintaining Counter Standards:
Uphold the highest…