Overview

Helena Rubinstein Skincare Expert, Harrods Jobs in London, UK at L’OREAL GROUP

Title: Helena Rubinstein Skincare Expert, Harrods

Company: L’OREAL GROUP

Location: London, UK

Type:

Category:

Position: Helena Rubinstein Skincare Expert, Harrods 37.5 Hours)

Helena Rubinstein Skincare Expert

Discover Timeless Elegance. At Helena Rubinstein, we believe that beauty is an art – a powerful expression of individuality and sophistication. Inspired by the pioneering spirit of our founder, Helena Rubinstein, we create luxurious, science-driven skincare solutions that empower every individual to feel confident and embrace their unique beauty.

With over a century of expertise, Helena Rubinstein combines cutting‑edge innovation with a deep understanding of skin’s needs, delivering transformative products that redefine luxury and performance.

Driven by a passion for excellence, inclusivity, and empowerment, we offer personalized experiences and high‑performance formulations, inviting everyone to be part of a legacy that celebrates timeless elegance and the pursuit of perfection.

Join us in shaping the future of beauty, where science meets artistry, and become part of a brand that honours individuality, sophistication, and the power of innovation.

Who we are looking for:

  • A Beauty Enthusiast:
    You’repassionate about all things beauty and love sharing your expertise! You’rea pro at giving personalized advice and helping people find the perfect IT Cosmetics products to empower their confidence.
  • A Connection Creator:
    You’rea natural at building authentic relationships and making people feel comfortable. You love chatting with customers, learning about their unique needs, and helping them create a beauty routine that reflects their individuality.
  • A Trendsetter:
    You’realways on top of the latest beauty and wellness trends. Whetherit’sin-store or online, you know how to connect with people and build a community around your passion for beauty.
  • A Go-Getter:
    You’redriven, ambitious, and love a challenge. You’reexcited to create innovative in-store experiences and achieve outstanding results.
  • An IT Cosmetics Ambassador:
    You’rea true believer in the IT Cosmetics mission to empower confidence through innovative products. You’repassionate about representingour iconic brand and sharing its values with customers.

What you will be doing:
Beauty Specialist

  • Creating Engaging Beauty Experiences:
    Design and execute innovative, engaging beauty events and activations that drive customer interest and excitement for IT Cosmetics products.
  • Personalized Beauty Consultations:
    Serve as the go‑to expert for customers, offering personalized recommendations to address individual needs and empower confidence.

Elevating Customer Experience

  • Delivering the IT Cosmetics

    Experience:

    Consistently execute the IT Cosmetics service model, ensuring a welcoming and personalized experience for every customer.

  • Product Expertise and Storytelling:
    Confidently demonstrate products, immerse customers into IT Cosmetics’ innovative approach to beauty, and offer tailored product knowledge, tips, and techniques to meet customer needs.
  • Embodying Brand Excellence:
    Act as an IT Cosmetics Ambassador, providing a personalized customer experience through exceptional service and merchandising standards.
  • Staying Trend‑Forward:
    Maintain a strong understanding of the latest beauty and wellness trends to provide expert advice and personalized recommendations.

Driving Retail Performance

  • Achieving Sales Targets:
    Consistently achieve individual and counter sales goals as agreed with your line manager.
  • Building Client Relationships:
    Proactively build authentic relationships with customers, both in‑store and through digital channels, fostering loyalty and repeat business.
  • Promoting Events and

    Activities:

    Inform new and existing customers about upcoming in‑store events, promotions, and brand activations.

  • Brand Advocacy:
    Passionately represent IT Cosmetics and share your expertise on internal and external social media platforms, adhering to company guidelines.

Operational Excellence

  • Teamwork and Training:
    Actively participate in team efforts and complete all required training programs to maintain up‑to‑date product knowledge and brand expertise.
  • Administrative Responsibilities:
    Diligently complete daily and weekly administrative tasks, both online and offline, using designated platforms (Tamigo/One Retail).
  • Maintaining Counter Standards:
    Uphold the highest…

 

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