Keyholder

We’re Hiring: Sales Associate / Key Holder (Full-Time) – Los Angeles, CA

Company Description

PHILIPP PLEIN, established in Munich in 1998, is a globally recognized luxury brand driven by the entrepreneurial vision of its founder, Philipp Plein. Known for its bold identity, the brand offers men’s, women’s, and children’s collections, along with jewelry, accessories, and home products. With headquarters in Lugano, Switzerland, PHILIPP PLEIN operates globally, employing over 200 people and maintaining prominent showrooms in Milan, New York, and Hong Kong. The brand caters to a sophisticated and modern consumer, leaving its mark from Paris to Dubai and beyond.

Role Description

This is a full-time, on-site Sales Associate / Key Holder role based at our Westfield Topanga location in Los Angeles, CA. This position is ideal for a high-energy, results-driven individual who is passionate about luxury retail and delivering an exceptional client experience.

Key Responsibilities

• Assist in acquiring and converting new clients while building and maintaining long-term relationships

• Deliver an elevated, luxury-level customer experience aligned with the PHILIPP PLEIN brand

• Execute opening and closing procedures as a key holder

• Support daily store operations including shipping & receiving, stock maintenance, and inventory management

• Process e-commerce orders accurately and efficiently

• Maintain visual merchandising standards and overall store presentation

• Support retail sales strategies and contribute to achieving sales goals

• Act as a leader on the floor by supporting and motivating team members

Qualifications

• Strong product knowledge and understanding of the PHILIPP PLEIN brand

• Excellent communication and customer service skills

• Proven retail sales ability with a focus on client experience and conversion

• Ability to manage multiple operational tasks in a fast-paced environment

• Reliable, punctual, and highly productive with a strong work ethic

• Leadership experience or ability to coach and mentor team members is a plus

• Passion for luxury fashion and delivering exceptional service

• Prior retail experience, preferably in luxury or high-end fashion, is preferred

• Flexibility to work retail hours, including evenings, weekends, and holidays

Position Details

• Full-time position

• Location: Westfield Topanga, Los Angeles, CA

• Schedule: Mall hours (11:00 AM – 8:00 PM)

• Compensation: Hourly + commission

If you’re passionate about luxury fashion, thrive in a client-focused environment, and are ready to grow with a globally recognized brand, we’d love to hear from you.

Apply today or message us directly for more information.