Overview
LA Store Director – Fine Jewellery Brand Jobs in Los Angeles County, CA at MODE SEARCH Ltd.
Title: LA Store Director – Fine Jewellery Brand
Company: MODE SEARCH Ltd.
Location: Los Angeles County, CA
Mode Search is currently supporting a French fine jewellery brand in its search for a Store Director based in Los Angeles, California.
The successful candidate will be expected to lead, develop and support the sales, operations and security team to meet and exceed sales plans and elevate the in-store experience.
This role requires a manager with strong people management skills and extensive luxury clientelling and boutique experience. It is the perfect opportunity for the next step within the luxury retail sector.
The Role
Deepen the relationship with clients to achieve sales succession.
Manage and motivate the team to consistently achieve or exceed monthly, quarterly, and annual store sales plans.
Drive client development activities among individual team members to cultivate new and existing clients.
Demonstrate sales leadership by playing an active role on the sales floor and managing client relationships personally
Elevate in-store experience consistently delivering memorable moments.
Act as Guest Experience management presence on the sales floor, coaching the team on the selling ceremony and ensuring the brand’s client experience expectations are being delivered at all times. Optimize hospitality and store amenities to create unique experiences.
Take action on performance and client feedback to improve customer service.
Ensure exceptional operational support to drive sales and service.
Manage efficient back-of-house and ensure consistency with established operational procedures.
Identify and execute efficiencies and best practices. Ensure compliance with all internal control procedures.
Hire and develop talent to ensure a winning team and create a best-in-class service & selling organization.
Requirements
Luxury Watches/ Fine jewellery experience
Minimum 5 years in store management in LA/ California
