Overview
Lead Esthetician Jobs in San Francisco, California, USA at San Francisco Institute of Esthetics and Cosmetology
Title: Lead Esthetician
Company: San Francisco Institute of Esthetics and Cosmetology
Location: San Francisco, California, USA
Type: Full Time
Category: Beauty/Hair Styling
Sen Spa is a busy yet peaceful 13,000 sq. ft holisticwellnesscenter/day spa in the Presidio of San Francisco. Our philosophy is based on traditional eastern & western healing traditions in a serene, beautiful, and contemporary setting. We offer a full range of basic and advanced esthetic services. We are not a corporate or chain spa and are privately owned so we take deep pride in what we offer.
We were chosen in 2018 as The Best Spa in San Francisco by SF weekly readers, as one of the Top 100 Spas In America by sp Awards in 2012 and named as the #4 spa in the US by Timeout Magazine in 2016. Please check out the “about us” section on our website and learn about ourwellnessphilosophy.
This key individual will be responsible for overseeing the esthetics department. This includes selecting the professional and retail product mix, developing the protocols, training the staff and ensuring the expert delivery of services. This position will lead our premier esthetic team – focusing on their continued development/training; coordinating monthly meetings; working towards elevating performance to the highest level. This person will work collaboratively with the Spa Management team to work towards meeting annual quantitative goals.
Specific Responsibilities:
Deliver exceptional client experiences – in accordance with Sen Spa methods, greet and welcome clients; analyze and discuss their skin care regimen; perform all Sen Spa skin care services; prescribe professionally-recommended programs; explain services and treatments conducted; discuss home care and complete treatments on-time; make computer notes of treatment outcomes; adhere to uniform standards and professional code of conduct; clean room after each shift in accordance with State Board requirements and internal Sen Spa checklists 100% of the time.
Create and uphold client service, room and team standards in accordance with State Board standards. Meeting or exceeding all established quality standards.
Continue estheticeducationand share knowledge with team, training and mentoring existing and new staff. Coordinate trainings with outside vendors and product providers.
Maintain written treatment protocols and esthetic handbook updates; updating as treatments and policies change.
Bringinnovationto the Sen Spa esthetics department, by developing new treatments and researching new products. Assist in the development of a private label skin care line for Sen Spa.
Represent esthetics team in management meetings.
Mediate disagreements between esthetics team members, leading to a cohesive harmonious department.
Oversee maintenance of esthetics equipment, coordinating repair services as needed.
Meet or exceed all established quantitative metrics including: service and product revenue goals; % of retail sales to services sales; request rate (Not limited to only these metrics). This includes mentoring to improve the esthetic teams’ performance.
Manage schedules of estheticians on the spa computer system; being able to move and create appointments as needed.
Assist Spa Director in performance reviews of esthetics staff.
Assist with marketing and business development projects as needed. Participate and promote various Sen Spa programs to develop clientele.
Support the Sen Spa culture and its principles. Participate in Spa team activities including attending team meetings and events.
Job Requirements:California Esthetics License, 5+ years esthetics experie…