Overview
Lead Therapist Jobs in Maidenhead – England – UK at Annabelle Charles Associates
Title: Lead Therapist
Company: Annabelle Charles Associates
Location: Maidenhead – England – UK
Type: Full Time
Category: Beauty/Hair Styling
A Four Star Hotel and Spa are looking for a customer focused Senior Therapist to execute a first classguest experience, perform treatments to an extremely high standard and manage a small team.
Benefits
· £31,200 per annum
·Free mealswhen on duty
· 28 days holiday
· Free Parking
·Friendly Team
Responsibilities
· Place the client first at every opportunity to always exceed their expectations
· Promote and deliver all treatments to the highest possible standards
· Ensure the team are working to the same stringent treatment and service standards
· Promote all retail items and upsell whenever possible, never missing an opportunity to sell
· Carry out team assessments each year, to evaluate any possible training needs or legislative/compliance updates
· Maintaining records and ensure all compliance is met throughoutguest interaction
· Promote all aspects of the hotel offer, acknowledging and responding to relevant client queries, needs and expectations
· Maintain high standards of personal grooming and presentation
· Upholding stringent housekeeping and hygiene standards in all treatment rooms
· Ensure all equipment is in full operational order and reported/recorded in writing when not
· Ensure all stock is accounted for and secured at all times
You can get further details about the nature of this opening, and what is expected from applicants, by reading the below.
Hours
The Spa is open Monday to Sunday 9am to 8pm. You will be working 40 hours per week, 5 days out of 7 on a rotational shift basis.
Requirements
Qualified to levels 2 (beauty therapy) & 3 (massage therapy) from a certified and recognised governing body (certificates required)
Proven work experience as a Senior Spa Therapist (sustained track record)
Experience in multiple massage techniques, manicures, pedicures and facial therapies
Experienced in retail sales with the ability to retain and shareproduct knowledge
Fully flexible with regard to working days and hours required by the business
