Overview
Maison Manager Jobs in London – England – UK at Sisley Paris
Title: Maison Manager
Company: Sisley Paris
Location: London – England – UK
Type: Full Time
Category: Management, Beauty/Hair Styling
A pioneer in phyto-cosmetology, Sisley-Paris draws from the power of plants to offer effective products that meet the needs of all skin and hair types. Sisley sells skincare, makeup and fragrance and launched its own haircare brand, Hair Rituel by Sisley.
Please make an application promptly if you are a good match for this role due to high levels of interest.
POSITION OVERVIEW
The Employee shall, as per the instructions given by their line manager coordinate the team of the Maison and ensure the proper operation of the Maison and cabins in accordance with the brand image and the values of Sisley. The Employee shall lead the daily activities in order to offer a high quality of service and create excellent relationships with the customers, contribute to theprofessionalismof the team and to high-end treatments.
The Employee shall dedicate a valuable know-how to the customers in order to obtain their complete satisfaction and retain them in the aim to develop the turnover generated by sales and treatments.
As a Maison Manager for Sisley, you are abrand ambassador. Through your engaging style, you will actively drive and increase your business, encouraging all Beauty Therapists to achieve theirsales targets.
By leading and coaching your Team, you will ensure that all clients receive a personalised luxury service.
Through your passion for the brand, you will demonstrate an attitude that benefits Sisley at all times. You will develop and build your client base through recruiting new domestic and international clientele. As well as bringing incremental business, you will ensure to increase retention through clientelling thus building brand loyalty.
GENERAL
● Manage the Maison team on a daily basis
● Build a team spirit, adynamicand maintain excellence of service
● Communicate goals and sales incentives
● Prepare and follow-up with the work schedules of the team according to the business needs
● Offer a high quality of service to the customers
● Welcome the customers and maintain confidentiality
● Check the customer files are accurate and in order
● Ensurerespectfor the treatment protocols and correct performance
● Ensure the follow up of cash registers and traffic statistics
● Coordinate the opening and closing of the Maison, ensure the boutique is organized, attractive, clean at all times including replenishment, sample drawers, stocking and rotation of stock
● To monitor stock levels, report any issues to the Line Manager and ensure that there are sufficient levels
● To participate in merchandise management and ensure that it is in line with corporate guidelines
● Managing NSV budgets and ordering within time limits
● To conduct all assigned operational and administrative tasks including rotas and sickness reporting
● To be a Sisleybrand ambassadorand representative at all times
● To adhere to all Company procedures and policies, as outlined in the employee handbook
● Develop the clientele, recruitment, retention, events
● Create, plan and execute events at the boutique to bring awareness andrecognitionto Sisley
● Responsible for networking in the community and development of external partnerships to increase awareness of the brand
● To build relationships with the high end boutiques, gyms, hotels and other businesses in the area that can bring awareness and recruit new customers to the brand
● Submit monthly recap to the head office ab…
