Overview
Merchandising Assistant Jobs in London, England, United Kingdom at Smartech
Title: Merchandising Assistant
Company: Smartech
Location: London, England, United Kingdom
About Smartech:
Do you want to help shape the future of retail? Here’s a thought – how about doing that, while helping people get a sneak peek of what the world is creating at the same time? We are Smartech Retail Group – a destination for innovation at the world’s best department stores. We let people discover, try, and play with the latest innovation, gaming, and e-mobility across our experience-led concept stores globally. Because honestly, why should retail be boring? If you want to create immersive experiences and unforgettable memories, this is your chance! We are now looking for an Operations & Logistics Executive who will play a key role as part of our Head Quarters team to maintain seamless operations.
About the role: Merchandising Assistant
As the Merchandising Assistant at Smartech Retail Group, you will play a pivotal role in ensuring smooth daily operations, supporting the growth and efficiency of our innovative retail spaces. In this fast-paced environment, you’ll be responsible for coordinating activities across multiple departments, facilitating communication, managing logistics, and driving process improvements. You’ll work closely with internal and external stakeholders to optimize operational workflows, helping our stores deliver exceptional customer experiences and seamless brand launches.
Key Responsibilities:
Operational Support:
Assist in the execution of operational strategies, policies, and procedures to improve workflow and overall efficiency
Provide cross-functional support to various departments, ensuring smooth and coordinated operational activities
Monitor, assess, and optimize operational processes to identify areas for improvement
Ensure timely onboarding of new brands within critical deadlines for successful store launches
Coordination and Communication:
Act as the main point of contact for operational matters for your area, ensuring clear communication between departments and teams
Collaborate with internal and external stakeholders, including retail managers and suppliers, to resolve operational issues and maximize store performance
Build and maintain rapport with retail managers to support trade optimization and customer satisfaction
Data Analysis and Reporting:
Gather, analyze, and report on operational data to identify trends, inefficiencies, and areas for improvement
Collaborate with finance to ensure timely delivery of monthly sales reports to brand partners
Prepare regular reports, summarizing key metrics, operational performance, and recommendations for management review
Process Improvement:
Identify operational bottlenecks and propose solutions to enhance productivity and streamline workflows
Work with cross-functional teams to implement best practices and new systems to improve efficiency
Requirements and Preferences:
Minimum of 2 years of experience in merchandising, retail operations, or a similar role in retail or a fast-paced environment
Strong communication skills and the ability to collaborate with various departments and stakeholders
Exceptional organizational skills, attention to detail, and multitasking abilities
Proactive problem-solving skills and a hands-on approach to driving efficiency and operational excellence
Proficiency in data analysis and reporting tools (e.g., Excel, Google Sheets)
Experience in process improvement and operational strategy implementation is a plus
Bachelor’s degree in business, operations, logistics, or a related field is good to have
About the position:
Location: Marylebone, London
Start: Immediately
Job Hours: Full-time role, in office
Banding – £30,000 – £35,000 (Depending on experience)
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