Overview
Omnichannel Client Service Internship Jobs in Greater Milan Metropolitan Area at Moncler
Title: Omnichannel Client Service Internship
Company: Moncler
Location: Greater Milan Metropolitan Area
FULL-TIME | 6-MONTHS | FROM MAY
We are looking for an engaged and passionate OmnichannelClient Service Internship to join our Client Service team at the Global Headquarters in Milan, Italy.
MAIN ACTIVITIES:
Control of the operativity of the regional Client Service;
Reporting;
Creation and maintenance of the bug ticketing;
Update of the Client Service procedures following the general guidelines;
From an ECommerce wise ordinary maintenance of the: FAQ, Templates @ procedures, CS contact info on .com/APP/NL/Delivery Notes/ecc, Ecom & CS tools UAT.
REQUIREMENTS:
Currently enrolled in a Bachelor’s or Master’s degree;
Strong passion for fashion and omnichannel solutions;
Ability to achieve results through influence and problem solving, handling difficult and high-pressure situations;
English fluency in speech and writing;
Mastery of another language would be a plus.
YOUR FUTURE EXPERIENCE WITH US:
An extraordinary internship path: different activities, events and experiences design to help you develop yourself and become part of our community;
Our Career Start Program: to expand your knowledge by taking exclusive courses and by guided by your team;
Monthly reimbursement & ticket lunch / free access to the canteen for lunch.
“Moncler Group is an equal opportunity employer, which means we do not discriminate on the basis of Ethnic origin, Skin color, Religion, Civil status, Age, Nationality, Ancestry, any form of disability or neurodivergence, medical condition, Gender, Gender Identity or Expression, Sexual Orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.”
