Overview
Operational Excellence Manager Jobs in Delhi, India at noon
Title: Operational Excellence Manager
Company: noon
Location: Delhi, India
About noon
noon, the region’s leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now includes marketplaces for food delivery, quick-commerce, fintech, and fashion. noon is a work in progress; we’re six years in, but only 5% done.
noon’s mission: Ring every doorbell, everyday.
What you’ll do:
Team noon has some of the fastest, smartest, and hardest-working people we’ve encountered. With a young, aggressive, and talented team, we’re driving major missions forward. The ideal candidate will play a pivotal role in leading and optimizing our Cross Border operations. You will drive strategic initiatives, implement process improvements, and enhance overall effi ciency to ensure seamless execution and operational excellence.
Design the lean DC operations, Six Sigma, operational excellence portion of the strategic Business Plan.
Develop and implement system optimization, process improvements, operations excellence and cultural change plans leading to world-class operations and fulfillment performance.
Interface with Operational Excellence and Lean DC leaders at the Division, Group, Sector and Corporate level as well as counterparts at all noon locations.
Oversee the Value Stream Mapping for internal and external customers. This includes creating the business case, facilitating the event, and driving the implementation plan.
Identify systemic issues and drive their resolution.
Drive standard processes and ensure best practice sharing across shifts, departments as well as other fulfillment centers including root cause and solution opportunities as needed in support of the sites day to day operations, especially with regards to safety, quality, productivity, and workflow
Partner closely with a variety of groups company- wide, including transportation, S&OP, data integration, employee engagement, inventory planning, engineering and others to coordinate cross functional projects for your site
Monitor and drive key performance of end to end metrics to ensure that we are providing excellent customer experience and delivering on our promise
Manage multiple priorities in a fast-paced environment with effective communication and thorough follow through
Regularly evaluate and communicate performance trends and improvements to the organization
What you’ll need:
Master’s Degree in Logistics or Supply Chain management or a similar role
Minimum 5 years of experience in E-commerce in a related field
Strong experience in working as a business partner in delivering better decision support and enabling strategic initiatives which help to improve organization financial performance.
Excellent analytical skills as well as strong business acumen.
Excellent interpersonal and communication skills, with the ability to build relationships with internal and external stakeholders.
Proven ability as a passionate people-centric leader who can effectively drive results in a fast-paced and rapidly growing company
A passion for safety as a value rather than just a priority
Ability to manage and prioritize projects and delegate tasks appropriately
Analytical ability (e.g., pivot tables, lookup functions) to gather and interpret data to further
develop, recommend and implement solutions
Technologically savvy, familiarity with google suite a plus
Strong organizational skills and attention to detail
Who will excel?
We’re looking for people with high standards, who understand that hard work matters.
You need to be relentlessly resourceful and operate with a deep bias for action.
We need people with the courage to be fiercely original.
noon is not for everyone; readiness to adapt, pivot, and learn is essential.
