Operations Supervisor – Rodeo Drive

Job responsibilities

With its world-renowned collections of men’s and women’s fashion, Givenchy has been sensuously reinterpreting the codes of elegance, sophistication, and femininity since it was founded in 1952.

With the appointment of Matthew M. Williams as Creative Director, he looks to bring the House his dedication to craftsmanship and attention to detail as well as an intuitive understanding of tailoring, technology, and integrity in fashion.

Givenchy plans to steward their legacy forward in a modern and powerful way by coupling William’s flair for translating cultural undercurrents into high fashion with his vision of the House’s timeless and inclusive allure.

Givenchy is currently seeking an Operations Supervisor for its Rodeo Drive Boutique!

The Operations Manager plays a key leadership role within the flagship location. This position is responsible for managing the movement of all pre-sale merchandise entering and exiting the store and for ensuring that all shipping/receiving policies, procedures, and directives are implemented. The Operations Manager also ensures the efficient operation of the omnichannel strategy deployment in store.

Additional information

Responsibilities & Tasks:

• Maintain inventory in an efficient, clean, secure, and organized fashion
• Support sales staff when merchandise is needed that is in stock but not on the sales floor
• Anticipate merchandise maintenance needs and providing proactive solutions to space and storage issues
• Ensure that all merchandise is ticketed
• Support visual, merchandising and operations needs with the moving and storage of fixtures, furniture, merchandise, props, etc.
• Support the operation and maintenance of the store regarding facility and fixture maintenance, coordinating cleaning, and repair when required
• Effectively participate in the timely preparation and completion of all inventories and cycle counts
• Maintain an active role in the inventory reconciliation process
• Manage and process all inter-store transfers, stock rotations and incoming / outgoing shipments as per policies and procedures
• Understand and accurately complete all paperwork and procedures relative to inventory maintenance (i.e., damages, RTVs, etc.)
• Ensure the highest standards while and packaging client merchandise
• Lead all aspects of the client delivery process inclusive of troubleshooting missing deliveries
• Document all deliveries to clients, track and locate merchandise when necessary
• Assist other departments or on the selling floor as needed and as requested by the Store Manager/ Director

Qualifications & Skills:

• 5+ year experience in a retail setting, with a focus on stock or inventory, preferably in a luxury setting
• Computer literate; learn and use various software packages
• Foreign Languages a plus
• Action oriented and driven
• Customer service oriented
• Problem-solver
• Strong oral and written communication skills

What are the employee benefits at LVMH Fashion Group? At our Maison, we offer a generous benefits package including medical insurance, bonus structure, paid time off, holiday pay, 401k, automatic employee contribution, and more.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform crucial job functions.

The compensation for this position ranges from $24- $26 hourly. The rate of pay offered will be dependent upon candidate’s relevant skills and experience. In addition, there is a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution.