Overview

Personal Stylist, Fayette Mall – Full Time Jobs in Lexington, KY at Macy’s

Full Job Description

About:
Macy’s is proudly America’s Department Store. There’s a reason we’ve been around for 160 years. Customers come to us for fashion, value and celebration. Macy’s is also known for giving back to our communities.The magic of Macy’s ultimately comes alive in our stores, and our store colleagues are the ones making it happen. They provide outstanding customer service, create a memorable shopping experience, and drive sales results. A store position at Macy’s (seasonal, part-time, or full-time) is the perfect way to explore the world of retail. Some of Macy’s top executives started their careers as part-time retail sales associates. Our store positions are ideal for forming relationships, building teams, and developing leadership skills to grow your career at Macy’s. Macy’s stores are ideal for building capability in creating partnerships, building teams, and developing the leaders of tomorrow. Macy’s is the “Academy” for retail careers.A store colleague position (whether it’s a seasonal job, part-time retail job, or a full-time career) is the perfect way to launch a career in the world of retail. Many of Macy’s top executives started their careers in part-time retail sales roles, or as recent college graduates into our development programs in the various functions at Macy’s.

Job Overview:
As a Personal Stylist, your focus is to exceed performance metrics with an entrepreneurial mindset. You will drive enterprise wide cross selling to deliver sales goals and achieve sales growth. This position focuses on new customer acquisition, building and maintaining strong client relationships through clienteling, and building a social media presence. Your role is to provide an elevated and seamless customer experience through expertise in lifestyle selling, in-store and virtual selling, and virtual service and recovery. Personal Stylists are expected to expand their customer base by developing key relationships with vendor partners, store leadership, peers, and their local community. You embrace innovation, new selling ideas, and applications. Perform other duties as assigned.

Essential Functions:

Exceed sale goals by providing a personalized and elevated shopping experiences in-store and online.

Drive customer acquisition through networking opportunities; leverage social media to seek online and in-store traffic.

Build an online presence to create awareness and promote the services and experiences you offer.

Create and execute compelling content on social media to keep customers engaged.

Leverage selling tools and resources (marketing calendar, MyClient application) to plan and forecast ahead for impactful and personalized outreach that drives repeat business.

Partner with store team, vendors and community partners to develop and host virtual and in-store events to deliver incremental sales.

Increase annual spend and repeat client visit rates through ongoing outreach and correspondence; invite customers to virtual and/or in-person appointments; promote goods, looks, and products that are relevant to your customer.

Make data driven decisions that will drive growth, and understand your local market and customer base.

Utilize technology and innovative selling tools to drive virtual selling initiatives that support your business by creating a compelling omnichannel experience for your customer.

Meet with the Store Manager weekly to inform them of your performance, goals and …

Title: Personal Stylist, Fayette Mall – Full Time

Company: Macy’s

Location: Lexington, KY

Category:

 

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