Overview
Reader Services Coordinator Jobs in Los Angeles, CA at The Huntington
Title: Reader Services Coordinator
Company: The Huntington
Location: Los Angeles, CA
About UsAt The Huntington, we believe that having a team of diverse backgrounds and voices working together will enable us to support and promote the appreciation of the humanities, the arts, and botanical science. The Huntington is proud to be an equal opportunity employer and is committed to providing employment opportunities regardless of race, religious creed, color, national origin, disability, sex, gender, gender identity, sexual orientation or any other characteristic protected by local, state or federal law.
The HuntingtonFounded in 1919, The Huntington Library, Art Museum, and Botanical Gardens is a collections-based research and educational institution open to the public, housing world-class library, art, and botanical collections. Its mission is to support research and promote education in the arts, humanities, and botanical science and to display and interpret its extraordinary resources for diverse audiences.
The CultureHere we are committed to the highest of standards in all that we do – from preserving and protecting the collections, to exhibitions, educational and scholarly programming, visitor and reader services, and beyond. Achieving excellence across these pursuits requires a diversity of perspectives, expertise, experience, and methodologies. We are better together. We believe an explicit commitment to diversity, equity, and inclusion directly impacts and improves staff and audience engagement and experience.
Job DescriptionAbout the RoleManages the Reader Services office, library admissions, and reader registration. Works in a front-facing office with frequent contact with readers and staff. Supports all functions of the department by managing administrative services, interlibrary loans, and other resources and programs by providing services to readers and contributing to special projects. Although this position is supervised, coordinators often work independently and are solutions focused. May work on a flexible and rotating schedule. Reports to the Assistant Librarian.
S/he/they will demonstrate a background of working directly with people from diverse racial, ethnic, geographic and socioeconomic backgrounds, using a welcoming, inclusive, and accessible approach.
Essential Duties
Co-manages the daily operations of the Reader Services office, ensuring services to readers are provided in a timely fashion. May initiate and document policies and procedures. Assures that first-time visits are coordinated with the Access Services teams. Processes reader applications and renewals; orients and instructs new readers; responds to reference services inquiries. Maintains equitable public service and access policies and communicates those policies to staff and readers.
Under supervision of the Reader Services Librarian, oversees and processes requests and invoices for Interlibrary Loan using WorldShare.
Manages communications with readers in all formats. Participates in the creation of LibGuides and organizes department documentation. Coordinates the design and branding of all communications both electronic and print. Compiles monthly e-newsletter and maintains information regarding events of interest to the scholarly community. Evaluates library interfaces and collects feedback for troubleshooting and improvement.
Handles department calendaring. Participates in special event planning, tours, and presentations; may liaise with Events, Advancement, and Education.
Trains staff assisting with admissions and registratio…
