Overview
Regional Manager – Jobs in Toronto, Ontario, Canada at SBH Fashion
Title: Regional Manager –
Company: SBH Fashion
Location: Toronto, Ontario, Canada
What You’ll Do:
Lead store management to establish and maintain brand image regarding client management and development through the execution of “Luxury Selling Excellence.”
Monitor store performance through KPI analysis, creating strategic business plans on a store-by-store basis to improve people and performance.
Direct business objectives to store management and key commercial stakeholders, inclusive of North American CEO and Global Executives.
Continuously knowledgeable on the luxury world and the brand’s direct competitors to maximize opportunities.
Define and implement succession planning throughout the region, in tandem with Human resources, utilizing individual development plans to set clear expectations, and achieve specific, measurable results.
Fosters a synergistic environment among stores to serve the client best (sharing clients, team selling, etc.)
Be the first line of communication for people-related issues.
Guarantee continuous engagement and high motivation of all store teams through an active presence in stores.
Responsible for recruiting and staffing for all open positions and benching future talent in partnership with Human Resources.
Ensures that all store personnel are properly trained in all aspects of their job functions, policies, and procedures, and supported in their career development process.
Drive the implementation of company strategies by coaching and motivating the management teams ensuring a strong adoption and understanding of company goals.
Partner with cross-functional teams to ensure the successful opening of new stores and renovations such as Store Design, Visual Merchandising, Distribution, Finance & Administration, and IT.
Effective financial planning and development of strategies to achieve and exceed targets.
Develop strategies and utilize programs to optimize inventories and achieve budgeted sales including buying, re-orders, re-allocation, delivery prioritization, and development of sales incentives.
Manage & partner with the logistics team to develop and define inventory delivery cadence.
Partner with Merchandising team to identify product training opportunities to develop selling ceremony and client experience.
Develop action plans to grow client segmentations with the overall objective of strengthening the ability of our store teams to retain and recruit clients through building brand loyalty.
Work closely with CRM Director and wider retail teams on initiatives ensuring that guidelines are followed, and K.P.I metrics are achieved.
Collaborates with Store Managers to propose suggestions to improve sell-through and increase product performance to meet sales.
Train all managers on the proper protocol of inventory control movements to minimize shrinkage, and to ensure the safeguarding of all company assets.
Store Managers in isolating, and defining general operational goals, objectives, policies, and procedures.
Qualifications:
8-10+ years of Luxury Retail experience, including at least 4+ years of relevant work experience in a similar key leadership role.
Ability to lead large teams and drive a successful business.
Entrepreneurial spirit, curiosity, and willingness to learn fast.
Ability to work independently to drive results.
Agility to work within a structure, but able to be creative and implement “out-of-the-box” strategies to creatively build the business.
Excellent communication and interpersonal skills.
Proven track record of buildi…
