Overview

Regional Manager – NSW Concessions and Outlet Jobs in Sydney, New South Wales, Australia at Zimmermann

Title: Regional Manager – NSW Concessions and Outlet

Company: Zimmermann

Location: Sydney, New South Wales, Australia

ZIMMERMANN is one of Australia’s leading and most respected fashion labels. Zimmermann’s ready-to-wear collections and swimwear are sold through Zimmermann boutiques and high-end retailers both in Australia and internationally. Zimmermann maintains stand-alone retail stores throughout Australia, Europe, the US and a successful online business.

ZIMMERMANN upholds a well-established wholesale business internationally with an enviable list of major stockists including Net-a-Porter, Saks Fifth Avenue, Selfridges, Harrods, Le Bon Marche, to name a few.

A rare opportunity exists for an outstanding and experiencedRegional Manager – NSW Concessions and Outlet.to join our Retail team and overseeing our Zimmermann Concessions and Outlet across Sydney.

The successful candidate will be an operations focused role which is responsible for managing, leading and developing the stores-based teams, driving growth, profitability and client excellence. Working closely with the Retail Manager, you will implement and manage Zimmermann processes, policies, procedures and utilise tools to operate the brands stores consistently across the relevant store network, ensuring optimal in-store execution and KPI monitoring. You will foster talent development through retail training programs and leadership.

Areas of responsibility include, but are not limited to:

To define strategy and work on daily action plans to achieve sales targets across stores.

To develop market specific strategies around customer outreach, retention, and servicing.

To ensure regular reporting both written and verbal to retail Store Managers concerning overall performance, expenses, staffing and recruitment.

Ensuring that every Store Manager is managing and growing the Zimmermann client database through engaging and maintaining professional client relationships.

Inspiring and developing all Zimmermann team members to achieve excellence in client service, brand knowledge and product knowledge.

Ensuring Product training, Shopping Experience and Brand Overview training is always scheduled in accordance with Zimmermann schedules and needs of the business.

To conduct weekly conference calls with all Stores Managers to discuss sales, upcoming events, VM, launches, new stores opening, P&P updates and training.

Conducting one on one meetings with each Store Manager to discuss weekly and monthly action plans, rosters, wages, training, team development, HR topics, launches, VM, Store Maintenance, new employees on-boarding and business updates.

To provide a weekly and monthly summary of stores sales, opportunities, team development, client appointments, consignments, upcoming store events and results of the events of the week and contribution to the store.

Ensuring a consistent high standard of Visual Presentation is achieved and reflective of the brand directive.

Required skills & expertise:

At least 3 years’ experience within a Retail Leadership role.

A dedicated focused team player who takes pride in achieving a high standard of work.

Thorough attention to detail and problem-solving skills.

Excellent interpersonal communication skills and ability to liaise at all levels of business and external stakeholders.

Proven time management skills and ability to work under pressure and to deadlines.

Strong organisational skills, ability to multi-task and manage time.

This is an opportunity for applicants who strive for excellence in their f…

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