Overview
RETAIL ASSISTANT SOUTH EUROPE – INTERNSHIP Jobs in Milan, Lombardy, Italy at CELINE
Title: RETAIL ASSISTANT SOUTH EUROPE – INTERNSHIP
Company: CELINE
Location: Milan, Lombardy, Italy
CELINE, founded in 1945 by Céline Vipiana, is an iconic French Leather-Goods, Fashion & Couture House belonging to the LVMH Group.
To have a chance of joining CELINE, you must thrive as a team player in a fast-paced environment amongst passionate, agile, and authentic people.
Job Responsibilities
YOUR WORK ENVIRONMENT
AS A RETAIL ASSISTANT YOU WILL BE INVOLVED IN ALL THE RETAIL AND OPERATION PROCESS OF SOUTH EUROPE MARKET.
YOU WILL WORK CLOSELY WITH THE RETAIL DIRECTOR AND THE OPERATIONS MANAGER OF THE REGION AND SUPPORT THE NETWOK IN ALL THE DUTIES LINKED TO THE OPERATIONAL AND RETAIL SIDE.
YOUR IMPACT
RETAIL PERFORMANCE:
- ENSURE COMPLIANCE WITH ORGANIZATIONAL AND STAFF STANDARDS: INCLUDING GROUP MEETINGS AND CREATING REPORTS, ANALYSIS AND TRACKING TOOL;
- PARTICIPATE IN THE DRAFTING OF DAILY, WEEKLY AND MONTHLY REPORTS;
- FOLLOW UP SALES TRENDS AND KPIS WITH AN OVERVIEW PER COUNTRY AND STORES TYPOLOGY
- MONITORING THE PERFORMANCE WITH LOCAL CLIENTS AND TOURISTS TO FACILITATE CLIENTELING INITIATIVES
- FOLLOW UP (WITH INTERNAL TOOLS SUCH POWERBI) ON DAILY BASIS STOCK KPIS, PERFORMANCE FLOW, RECEPTIONS, TRANSFERS AND RESERVATIONS TO ENSURE HIGH QUALITATIVE STANDARDS
RETAIL OPERATIONS:
- ASSISTING THE MANAGEMENT WITH DAILY BUSINESS ACTIVITIES AND ADMINISTRATIVE TASKS (SUPPLIERS, INVOICING, PLANNING, LICENSES, ETC.)
- WORKING CROSS-FUNCTIONALLY WITH HO ON GLOBAL PROJECTS IN THE GROWTH OF THE SOUTH EUROPE REGION (NEW OPENINGS, POP-UP, RETROFIT, CSR PROJECTS, ETC.)
- PARTNERING WITH RETAIL OPERATIONS, IT, E-COMMERCE, MAINTENANCE, LOGISTICS AND SERVICE CLIENT, TO CONFIDENTLY TROUBLESHOOT ANY OPERATIONAL ISSUES, AND ESCALATE WHEN NEEDED;
- FOLLOW UP OF THE CYCLE COUNT CALENDAR SHARED BY THE STORES AND MONITOR THE OUTCOME OF THE INVENTORIES.
RETAIL SUPPORT:
- OVERSEE THAT ALL THE NEW EMPLOYEES ARE EQUIPPED WITH ALL TOOLS (PHONE, STAFF LOOKS, ETC.);
- FOLLOW UP THE STAFF LOOK AND THE IMPLEMENTATION OF GROOMING GUIDELINES;
- MONITOR STORES’ BACK-OFFICE ACTIVITIES, ENSURE PROPER COMPLIANCE WITH PROCEDURES AND CONTROL THE APPROPRIATE MANAGEMENT OF FLOWS: PACKAGING, STOCKS, CHECKOUTS, AFTER-SALES SERVICE, DISTANCE SALES;
Profile
KEYS FOR SUCCESS: A GRADUATE IN ECONOMICS, BUSINESS MANAGEMENT, FASHION BUSINESS, LAW, ENGINEERING OR RELATED AREAS FLUENCY IN ENGLISH. FRENCH OR SPANISH KNOWLEDGE IS A PLUS EXPERT IN EXCEL AND POWER POINT, THE KNOWLEDGE OF POWERBI CONSIDERED AS A STRONG PLUS INTEREST IN COMPLIANCE TOPICS (E.G. HEALTH AND SAFETY, ANTICORRUPTION, DATA PROTECTION, ETC.) ORGANIZATIONAL SKILLS, SENSE OF PRIORITIES AND AGILITY GOOD INTERPERSONAL SKILLS, OWNERSHIP, EMPATHY AND CURIOSITY
Additional Information
OUR ENGAGEMENT
CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard. We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.
CELINE recruits and recognizes all types of talent and singularities.
