Overview
Retail Manager Jobs in Seoul, South Korea at Michael Kors
Title: Retail Manager
Company: Michael Kors
Location: Seoul, South Korea
Job Summary
To maximize sales performance of the stores, manage the target of the stores and coach the stores to achieve highest operational excellence. To manage the staffing of the stores, build a strong team to operate at the highest levels of customer service and merchandising.
Main Responsibilities
Sales and operation
- Monthly sales target – plan and execute action plans to achieve
- Business – understand customer profile and store profile
- Provide & create KPI dashboard to track status, to manage and evaluate each store’s and each individual sales staff's performance and achievement.
- Store Management – coach the stores to keep highest standards of retail working environment and efficient ways of working such as managing working schedules, employee turnover and all operation work in the stores
- Competitors – aware of the competitor’s activity
- Partnership – align with other departments and lead
Business development
- Partnership with key partners – good relationship with Department stores
- Establish action plan based on sales budget, margin, store size, concept, floor and store environment
- Update competitor information and market trends
Staffing and developing
- Staffing: recruit right talent and develop them (HR supports the recruiting)
- Developing: appraise staff’s performance and provide an opportunity to develop
Additional tasks as needed
Requirements
- Min +5 years of working experience in Retail/fashion industry
- Multinational company experienced preferred
- Strong business acumen
- Excellent interpersonal skills & communication skills
- Can-do approach
- Fluent English
- General PC Knowledge Computer skills
