Overview
Retail Manager Jobs in Seoul, South Korea at Zara
Title: Retail Manager
Company: Zara
Location: Seoul, South Korea
Department: ZARA
Position: Retail Manager
Reporting to: Senior Retail Manager & Retail Director
Location: Stores in Korea
Directly manages the commercial team of the regions: Visual Commercial, Product, Operation, Image. Responsible for all aspects of the business, with knowledge of the profit and loss account
◆ROLES & RESONSIBLILITY◆
TASKS
Defines and is responsible for achieving the sales budget of the three sections in the regions according to country strategy and adaption to its scope of region. Promotes and oversees sales analysis in a region and correct product placement in the three sections, implementing sales strategy in each department and providing market analysis objectives and require Visual Commercial and Product team on products needs
Oversee the store operations in the scopes of area ensuring compliance with company policies and procedures and legal requirements, and ensuring the rest of the commercial team are respecting
Be aware of the risk employees and customers are exposed to and be aware of safe work practices and company procedures to overcome them with different departments in a timely manner
Address the improvement and enhancement points on store customer experience of responsible stores by analyzing all customer-related KPIs, store performance and store visit with HR/OP/CX team; implement strategies to optimize store performance collaborating with the commercial team to support store delivering excellent customer experience
Organize, coordinate relevant resources from all the department head of the commercial to support regional team and store to achieve sales target
Responsible for regional stores’ profit and loss by analyzing the store performance metrics and take actions to achieve the regions’ target as a whole
Promote organized and efficient work routines and healthy environment to its own team and store team
Coordinate different departments and drive the success of all the integration projects in the scopes of area including HQ new projects and strategies with local adaption and local initiatives
TRAINING & DEVELOPMENT
Responsible for the training & development of the store management team with the regional commercial team and HR
Participate in and lead evaluation and performance review of store management team with HR
Support team engagement and retention of store team collaborating with HR and store
Identify and develop potential and manage succession plan in its own team and the store team with rest of the commercial team
◆REQUIREMENTS◆
At least 10years of work experience in fashion retail industry and 5years of experience as area regional position
Retail business knowledge and creative thinking are required.
Team management experience is required.
Strong communication and interpersonal skills
Motivate and develop each employee
Strong initiative and self-motivation
Strong time management and organizational skills
Initiative to identify problems and opportunities to be proactive
Flexibility and problem solving
Ability to analysis data
Ability to handle pressure and react quickly to situations
Uses initiative to make timely decisions in challenging conditions and circumstances
Availability to travel internally in the country.
Fluent English (verbal & written) is a must. Spanish will be valued.
