Overview
Retail Manager – Fashion Jobs in Ho Chi Minh City, Vietnam at Talentnet Corporation
Title: Retail Manager – Fashion
Company: Talentnet Corporation
Location: Ho Chi Minh City, Vietnam
RESPONSIBILITIES:
Direct operations of retail business activities to ensure current and future plans of the organization are met
Manage and supervise sales and retail shops operations, including own retails, sales events
Develop business operational plans and delivery of contingency plans where necessary
Enhance the standards and procedures regarding retail operations, customer services, are adhered to by retail staffs
Supervise and manage the customer service flow, including handling compliments and complaints
Work closely with Retail Back office, CRM and Retail Marketing team to develop effective communication of Marketing Plans
Work closely with HR and Retail Training teams to plan and design all aspects of training and development for sales force, e.g. induction, on-the-job, product skills, customers service, selling technique training
Actively participates in all departmental level training and development initiatives and activities
Provides leadership and direction for the retail staff
Sets performance plans and reviews with team members
Plans include goals, key job responsibilities, competency development, measures, and follow-up activities Reviews include goals, key job responsibilities, company values, competency development
Provides coaching & feedback to subordinates performs a high level of teamwork
REQUIREMENTS:
10 years of retail operations in which 5 years must be in supervisory role in retail chain
Prior experience in the Fashion industry is required.
Bachelor’s degree
Good English
Strong leadership, negotiation, presentation skills
