Overview

Retail Operations Coordinator Jobs in Mystic, CT at Wonderlosity

Title: Retail Operations Coordinator

Company: Wonderlosity

Location: Mystic, CT

Retail Operations Coordinator

Mystic, CT | Full-Time | Weekends Required | $45,000–$50,000

Wonderlosity is looking for a highly organized, solutions-oriented Retail Operations Coordinator to support the day-to-day operations of our growing portfolio of immersive retail brands. In this key role, you’ll work directly with our Director of Retail Operations to ensure smooth execution across stores—especially on weekends, when you’ll serve as the lead point of contact for in-store support.

This is an excellent opportunity for someone with experience in multi-location retail, store support, or retail facilities coordination who thrives in fast-paced, creative environments.

✨ About Wonderlosity

Wonderlosity creates story-driven retail experiences that blur the lines between shopping and storytelling. Our brands include:

• ‍♂️ The Cloak and Wand – Fantasy and wizardry

• Alice in the Village – Wonderland-themed tea and gifts

• Alice’s Haunted Bookshop – Gothic literature and oddities

• Arisu Anime – Manga, anime collectibles, and Japanese pop culture

Each store is immersive, theatrical, and driven by passionate teams. Our retail footprint is growing fast—and this role is critical to supporting our in-store success.

What You’ll Do

• Act as the weekend operations lead, supporting store teams across multiple locations

• Audit store compliance with brand and operational standards (virtually or in person)

• Coordinate minor maintenance and vendor requests, tracking issue resolution

• Support scheduling, staffing, and inventory flow

• Help ensure that floor resets, promotions, and new product rollouts are executed correctly

• Troubleshoot issues with POS, signage, and store logistics

✅ What We’re Looking For

• 2+ years of experience in retail operations, logistics, or multi-store coordination

• Weekend availability (Saturday & Sunday are required)

• Highly organized with strong communication and follow-through

• Familiarity with POS and inventory systems

• Ability to problem-solve in real time and escalate issues when needed

• Occasional travel to store locations (primarily within CT)

Schedule & Compensation

• Full-time, on-site role based in Mystic, CT

• Two consecutive weekdays off (e.g., Tuesday/Wednesday)

• Salary: $45,000–$50,000

• Includes paid time off and opportunity for growth in a creative, expanding company

Ready to Join Us?

If you’re an operationally-minded team player who’s excited by a fast-growing, story-rich retail company, we’d love to hear from you.

Upload your CV/resume or any other relevant file. Max. file size: 800 MB.