Overview
Retail Operations Manager Jobs in New York, NY at IWC Schaffhausen
Title: Retail Operations Manager
Company: IWC Schaffhausen
Location: New York, NY
Retail operations
- Oversee daily retail operations across boutiques.
- Identify operational gaps and propose process improvements.
- Ensure alignment between commercial strategy and operational execution.
- Manage BTQ vendors from set up, invoicing, budget monitoring.
- Manage BTQ supply replenishment as well as network wide vendor management.
Project management
- Lead network wide retail and commercial projects and initiatives.
- Coordinate cross-functional skateholders.
- Ensure projects are delivered on time, within scope and aligned with brand standards.
Product performance management
- Monitor closely sales pipeline, pre-order fulfilment and propose novelty allocation based on pre-order status.
- Monitor demand fluctuation and report any demand gap identified with proposed actions.
- Support launch planning for new collections.
- Analyze the performance of novelty release, order fulfilment, demand fluctuation, roadshow performance, High end products rotation & invoicing.
- Actively rotate products to capture sales opportunities, manage stock transfers between boutiques.
- Update model stock for all internal boutiques quarterly.
- Fully plan and manage product roadshow throughout the year.
Qualifications
- Bachelor degree in business admistration or related field
- 5+ years of experience in retail or luxury
- Strong project management experience
- Excellent organizational and multitasking abilities
- Strong analytical mindset and attention to details
- Problem solving mindset
We offer a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.
We Offer
Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.
At Richemont, We Craft the Future!
Expected Salary Range: $85,000 – $95,000
Salary will be determined based on relevant skills and experience.
