Overview
Retail Operations Manager Jobs in Jakarta, Indonesia at Adecco
Title: Retail Operations Manager
Company: Adecco
Location: Jakarta, Indonesia
Adecco is representing a Global Fashion Retail in the looking for Retail Operations Manager that will be placed in Jakarta, Indonesia.
The Retail Operations Manager is a visible, hands-on leader responsible for driving commercial performance, operational excellence, and team development within their category. This role balances strategic planning with day-to-day floor leadership, ensuring the team delivers exceptional client experiences while meeting business and operational targets
.
Key Responsibilitie
s:
Team Developm
- entMonitor and analyze team performance, identifying trends and opportunities for grow
- th.Provide day-to-day coaching, training, and mentoring to build team capabili
- ty.Lead, inspire, and develop the team through hands-on coaching and purposeful mentorsh
- ip.Act as a visible leader on the floor, setting the tone for service, collaboration, and performan
ce.Commercial & Category Performa
- nceDrive commercial activities within the category universe by creating and executing operational and business strategi
- es.Drive category performance through strategic planning, commercial insight, and agility on the flo
- or.Take ownership of category operations, budgets, and results, with a clear focus on sustainable and profitable grow
th.Operati
- onsExecute and ensure day-to-day operations run smoothly and in full compliance with company policies and standar
- ds.Monitor merchandise flow and supply chain activities within the category to ensure availability and accura
- cy.Ensure best-in-class operational excellence and disciplined execution across all process
es.Client and Custo
- merGrow and groom the client base within the team through consistent clienteling practic
- es.Buddy with team members and develop clienteling strategies through day-to-day client appointmen
- ts.Create a client-centric culture where long-term relationships and exceptional experiences are paramou
nt.Core Competenc
- iesStrong leadership and coaching ability, with a hands-on, floor-based management st
- yleCommercial acumen and strategic think
- ingOperational discipline and attention to complia
- nceClient relationship management and clienteling expert
- iseAbility to analyze performance trends and translate insights into act
- ionStrong ownership mentality over budgets, results, and category outco
mes
What We're Looking
- ForMinimum 7 years of experience in Retail Industry, and 3 years managerial experience managing nationwide/ regionwide retail operat
- ionsTrack record of developing high-performing t
- eamsStrong understanding of retail operations, merchandising, and supply chain fundamen
- talsClient-first mindset with experience building long-term customer relations
- hipsComfortable operating in a fast-paced, target-driven retail environ
ment
