Overview

Retail Performance Manager (Luxury Retail) Jobs in Al Khobar, Eastern, Saudi Arabia at HRsource

Title: Retail Performance Manager (Luxury Retail)

Company: HRsource

Location: Al Khobar, Eastern, Saudi Arabia

The Retail Performance Manager will play a critical role in driving the efficiency and effectiveness of the retail sales teams. This position is responsible for overseeing sales processes, managing customer relationships, and ensuring that the sales operations align with the brand’s strategic goals. The ideal candidate will possess strong leadership skills and a deep understanding of technical sales, enabling them to support and guide the sales team in achieving their objectives.

Responsibilities

• Lead and manage the sales operations team to ensure high performance and productivity.

• Analyse sales data and metrics to identify trends, opportunities, and areas for improvement.

• Develop and implement effective sales strategies that align with business goals.

• Collaborate with cross-functional teams to enhance customer service and support business development initiatives.

• Manage account relationships, ensuring customer satisfaction and retention.

• Provide training and support to the sales team on best practices and tools.

• Monitor industry trends to inform strategic planning and decision-making.

Skills

• Strong leadership abilities with a focus on team management and development.

• Proven experience in technical sales with a solid understanding of customer needs.

• Exceptional customer service skills to foster strong client relationships.

• Ability to analyse complex data sets for informed decision-making.

• Solid background in sales, marketing, merchandising, and supply chain.

• Excellent communication skills, both verbal and written, to effectively convey information across various levels of the organisation.

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