Overview
Retail Store Manager Jobs in Dubai, Dubai, United Arab Emirates at AW Rostamani Lifestyle
Title: Retail Store Manager
Company: AW Rostamani Lifestyle
Location: Dubai, Dubai, United Arab Emirates
We are looking for a professional and customer service-oriented Retail Store Manager to oversee daily operations at our store. As the Retail Store Manager, you will supervise the operational and organizational standards of the store. Your duties will include undertaking administrative tasks, monitoring inventory levels, also as a Retail Store Managers should be creative so he can come up with ways to respond to market trends and generate business with limited resources.
Descriptio
n:Maximize the store revenue, actual vs target; Increase sell-through at full pri
ceParticipate with the sales executive team in generating sales and achieving Store target and KPIs, through high selling techniques (Budget, ATV, UPT and conversion target will be shared by Area Manage
r)Follow all relevant Retail policies, processes, and SOP; Ensure adherence to safety and security polici
esManage a team including in store training, recruitment (where applicable), motivation, coaching, development, disciplinary and performance appraisals. Plan succession of team members in terms of readine
ssManage manpower according to the needs of the busine
ssBuild and maintain client experience; Motivate team and ensure consistency in customer service delivered; Handle all complaints; Manage VIP Guests relationshi
psEnsure customer data is properly captured by the sales team in adherence to marketing team requiremen
tsPromote loyalty program and ensure floor team knowledge about app offerings et
c.Conduct full weekly commercial analysis and adjust the store/team goals according
lyProvide pre-buying feedback on products and customer behavior, which will be key input for business revie
wsMaintain high standards of Visual Merchandising, housekeeping in term of cleanness, display, lighti
ngEnsure team’s alignment with Group’s objectives and strate
gyAct as the key point of contact with back-office operatio
nsEscalate complex problems to the Area Manager to ensure case/issue is closed efficiently and in timely a mann
erMaintain personal grooming standards as per brand guidelines, whilst wearing current season uniform issued by the company as per the current SO
P.Qualification
s:
At least 5 years’ experience in retail managem
entIT literate, including competent use of Microsoft off
iceGraduate or high school qualificati
onsMust have exceptional communication skills, both written and verbal, as well as exceptio
nal
