Overview
Retail Store Manager Jobs in Pune, Maharashtra, India at THE BOMBAY STORE
Title: Retail Store Manager
Company: THE BOMBAY STORE
Location: Pune, Maharashtra, India
Skills:
Visual Merchandising, Inventory Management, Customer Service, Sales Management, Team Leadership, Budgeting, Product Knowledge, Problem Solving,
Company Overview
Founded in 1906 by Lokmanya Bal Gangadhar Tilak and Sir Jamsetji Tata, Bombay Swadeshi Stores Ltd. stands as a symbol of India’s spirit of self-reliance. Known for its promotion of the ‘Make in India’ philosophy, it has grown from a small store into a prominent figure in the retail industry. With a focus on fashion and lifestyle, the company is headquartered in Mumbai and employs between 501-1000 dedicated professionals. For more details, visit Bombay Store.
Job Overview
The Retail Store Manager position is a full-time, mid-level role located in Pune Hinjewadi. The successful candidate will have between 4 to 6 years of relevant experience. The role emphasizes leadership in managing day-to-day operations while enhancing customer service and inventory management. This is an opportunity to contribute to a storied brand known for its quality and unique ethos within the retail sector.
Qualifications And Skills
Inventory Management (Mandatory skill): Expertise in overseeing inventory processes to ensure optimal stock levels and prevent losses.
Customer Service (Mandatory skill): Proven ability to deliver excellent customer service, enhancing the shopping experience and resolving customer issues effectively.
Team Leadership (Mandatory skill): Strong leadership skills with the ability to guide, motivate, and develop a successful team focused on achieving store goals.
Visual Merchandising: Experience in creating visually appealing product displays that enhance the customer shopping experience.
Sales Management: Ability to drive sales performance through effective management of sales staff and strategic planning.
Budgeting: Proficiency in managing a store budget, including cost control and maximizing profitability.
Product Knowledge: In-depth understanding of the products sold by the store to provide informed recommendations to customers.
Problem Solving: Strong analytical and problem-solving skills to handle any challenges related to store operations and customer service.
Roles And Responsibilities
Oversee daily store operations, ensuring that store policies and procedures are followed effectively.
Lead and manage the store team to achieve high standards in customer service and sales performance.
Manage inventory levels and arrange deliveries to ensure that the store is stocked appropriately.
Develop and implement sales strategies that align with corporate objectives and enhance revenue growth.
Maintain a high standard of visual merchandising to create an inviting shopping atmosphere.
Analyze sales and financial data to identify successes and areas for improvement within the store.
Handle customer queries and complaints professionally to ensure customer satisfaction and retention.
Conduct regular training sessions for staff to boost product knowledge and customer service skills.
