Overview
Sales Advisor Jobs in Singapore, Singapore at Tardis Group
Title: Sales Advisor
Company: Tardis Group
Location: Singapore, Singapore
Job Title: Sales Advisor – Luxury Retail
Location: Town
Department: Retail / Sales
Reports To: Store Manager / Assistant Store Manager
Role Overview
We are seeking a highly motivated and customer-focused Sales Advisor to join our luxury retail team. The ideal candidate will deliver an exceptional, personalized shopping experience while embodying the brand’s values and maintaining the highest standards of service excellence. You will play a key role in driving sales, building long-term client relationships, and ensuring the store environment reflects the prestige of the brand.
Key Responsibilities
Client Experience & Service Excellence
- Provide a warm, welcoming, and personalized service to all clients
- Develop strong product knowledge to confidently advise customers
- Deliver a luxury-level client experience aligned with brand standards
- Anticipate customer needs and offer tailored recommendations
Sales & Performance
- Achieve individual and team sales targets and KPIs
- Proactively drive sales through clienteling and repeat business
- Upsell and cross-sell products while maintaining authenticity
- Support store initiatives to maximize revenue opportunities
Client Relationship Management
- Build and maintain a loyal client base
- Follow up with clients via appointments, calls, and messaging
- Maintain accurate client records and preferences
Store Operations
- Ensure visual merchandising standards are upheld
- Maintain store cleanliness and presentation at all times
- Support inventory management, stock replenishment, and stock takes
- Adhere to company policies, procedures, and security guidelines
Brand Representation
- Act as a brand ambassador at all times
- Demonstrate professionalism, grooming, and etiquette consistent with luxury standards
- Stay updated on product launches, collections, and brand heritage
Requirements & Qualifications
- Proven experience in retail sales, preferably in luxury or premium brands
- Strong passion for fashion, luxury goods, or lifestyle products
- Excellent communication and interpersonal skills
- Customer-centric mindset with strong attention to detail
- Ability to work in a fast-paced, team-oriented environment
- Flexibility to work retail hours, including weekends and public holidays
Preferred Skills
- Experience in clienteling or CRM tools
- Multilingual abilities (advantageous in luxury retail environments)
- Strong sense of style and product presentation
Key Competencies
- Relationship Building
- Sales Driven & Results-Oriented
- Attention to Detail
- Professionalism & Integrity
- Adaptability & Team Collaboration
What We Offer
- Competitive salary with commission structure
- Opportunities for career growth within luxury retail
- Training and development programs
- Employee discounts and incentives
Join us and become part of a team that delivers exceptional luxury experiences.
