Overview

Sales Assistant Jobs in Greater London, England, United Kingdom at NOA fine jewellery

Title: Sales Assistant

Company: NOA fine jewellery

Location: Greater London, England, United Kingdom

Jewellery Sales Associate

Location: Harrods, London

Contract: 12-Month Fixed Term Starting August 2026

Department: Fine Jewellery / Luxury Retail

About the Role

We are seeking an experienced Jewellery Sales Associate to join our team at Harrods on a six-month fixed-term contract starting in August 2026. This is a client-facing role within a luxury retail environment, responsible for delivering exceptional service and building strong relationships with Harrods’ global clientele.

The successful candidate will have a passion for fine jewellery, strong product knowledge, and experience working with high-net-worth and international customers in a luxury retail setting.

Key Responsibilities

  • Deliver an exceptional luxury client experience in line with Harrods service standards
  • Drive sales through personalised consultations and expert product knowledge
  • Build and nurture relationships with high-net-worth individuals (HNWIs) and international clients
  • Maintain detailed knowledge of fine jewellery collections, gemstones, craftsmanship, and pricing
  • Manage client appointments, follow-ups, and bespoke enquiries
  • Maintain immaculate presentation of the jewellery displays and boutique environment
  • Work collaboratively with the wider retail team to achieve sales targets and KPIs
  • Handle transactions accurately and ensure compliance with luxury retail procedures
  • Support events, private shopping appointments, and VIP client experiences when required

Requirements

  • Previous experience in fine jewellery or luxury retail sales (Harrods, Selfridges, Bond Street or similar environments preferred)
  • Proven experience working with high-net-worth or VIP clientele
  • Strong understanding of fine jewellery, gemstones, and luxury craftsmanship
  • Exceptional interpersonal and communication skills
  • Ability to build long-term client relationships and drive repeat business
  • Impeccable presentation and professionalism
  • Flexible and able to work retail hours including weekends

Desirable

  • Experience working within Harrods or other luxury department stores
  • Existing luxury client network
  • Knowledge of international luxury customers and cultural service expectations
  • Additional languages

What We Offer

  • Opportunity to work within one of the world’s most prestigious retail environments
  • Exposure to an international luxury client base
  • Competitive salary and commission structure
  • A collaborative and high-performing team environment

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