Overview
Sales Assistant – New York Store Jobs in New York, NY at Never Fully Dressed
Title: Sales Assistant – New York Store
Company: Never Fully Dressed
Location: New York, NY
Job title: Sales Assistant
Reports to: Store Manager
Hours: Part-time
Contract: Permanent
Location: Never Fully Dressed Store, New York
OUR STORY, YOUR IMPACT
At Never Fully Dressed, we’re more than just a fashion brand – we’re a community built on self-expression,
inclusivity, and individuality. Born from humble beginnings in the vibrant markets of East London, we’ve grown into a global brand that celebrates diversity and empowers women to embrace their unique style. Our team is driven by creativity, passion, and a commitment to making a positive impact, designing versatile pieces that inspire confidence and joy in everyday life.
WHO WE ARE
- We are honest and transparent and we value self-reflection. ‘A liar is worse than a thief’
- We have a growth mindset personally and professionally. We are driven, progressive, interesting, learning and open. We challenge the status quo and encourage innovative thinking.
- We support each other and help each other out. We know we are interconnected and part of a team. We are respectful and we come with good intent. ‘We all put our trousers on the same way.’
- We are grateful for each other, for our relationships, communities and opportunities and we focus on how we can build on this.
- We show up. ‘If you don’t want to dance don’t come to the party.’
WHAT YOU’LL BE DOING
As Sales Assistant at Never Fully Dressed you will be a core representative of the brand within the US, working closely with the Store Manager to build an inclusive and empowering community. In this role, you will play a vital part in bringing the brand to life delivering NFD styling, exceptional customer service, driving sales and supporting daily store operations. You’ll create a feel-good, inclusive store experience for all customers whilst
driving store performance to achieve sales targets and KPIs
YOU'LL BE RESPONSIBLE FOR:
- Customer Service: Deliver exceptional, friendly, and knowledgeable service to all customers—creating an inclusive, memorable store experience—through conversational selling, strong floor presence, upselling, styling, and proactive relationship-building.
- Build and maintain a strong client book through consistent outreach and follow-up to drive sales targets.
- Styling & Product Knowledge: Provide personalized styling advice tailored to each customer’s needs and lifestyle while maintaining up-to-date, in-depth knowledge of current collections, key pieces, fits, fabrics, seasonal trends, and NFD styling to confidently communicate the brand’s USPs and maximize selling opportunities.
- Store Standards & Operations: Maintain exceptional visual merchandising and presentation standards while ensuring strong shop floor etiquette, supporting stock replenishment and inventory accuracy.
- Assist with POS and cash handling, as well as keeping the sales floor clean, organized, and customer-ready at all times.
WHAT WE’RE LOOKING FOR
- Retail Experience: Retail experience preferred but not required; a positive attitude and willingness to learn are essential
- Systems: knowledge of Shopify POS, Microsoft Excel, Microsoft Outlook, inventory management and cash handling
- Problem-Solver: ability to adapt and find solutions in response to challenges, align with local activity or seasonal changes to ensure targets can be met
