Overview
Sales Associate- Wig Sales Jobs in Columbia, MD at Kaysi Beauty
Must be 18 years old or older.
We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products, and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.
Responsibilities
Ensure high levels of customer satisfaction through excellent sales service
Assess customers needs and provide assistance and information on product features
Welcome customers to the store and answer their queries
Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
“Go the extra mile” to drive sales
Maintain in-stock and presentable condition assigned areas
Actively seek out customers in store
Remain knowledgeable on products offered and discuss available options
Process POS (point of sale) purchases
Cross sell products
Handle returns of merchandise
Team up with co-workers to ensure proper customer service
Build productive trust relationships with customers
Comply with inventory control procedures
Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
Style & maintain wig displays
Assist customers with wig-try on service.
Skills
Proven work experience as a Retail Sales associate, Sales representative or similar role
Basic understanding of sales principles and customer service practices
Proficiency in English
Basic Math skills
Working knowledge of customer and market dynamics and requirements
Track record of over-achieving sales quota
Hands-on experience with POS transactions
Familiarity with inventory procedures
Solid communication and interpersonal skills
A friendly and energetic personality with customer service focus
Ability to perform under pressure and address complaints in a timely manner
Availability to work flexible shifts
High school degree
Job Types: Full-time, Part-time
Pay: $15.00 – $17.00 per hour
Benefits:
Employee discount
Flexible schedule
Paid time off
Shift:
8 hour shift
Day shift
Morning shift
Weekly day range:
Every weekend
Monday to Friday
Weekends as needed
Experience:
Customer Service: 2 years (Required)
Ability to Relocate:
Columbia, MD 21045: Relocate before starting work (Preferred)
Work Location: In person
Title: Sales Associate- Wig Sales
Company: Kaysi Beauty
Location: Columbia, MD
