Overview
Sales Manager Jobs in Kalamazoo – Michigan – USA at ULTA Beauty
Title: Sales Manager
Company: ULTA Beauty
Location: Kalamazoo – Michigan – USA
Type: Full Time
Category: Beauty/Hair Styling, Sales
OVERVIEW
Experiencea place of energy, passion, and excitement. A place where the joy of discovery and uncommon artistry blend to create exhilarating buying experiences—for true beauty enthusiasts. At Ulta Beauty, we’re transforming the world one shade, one lash, one cut at a time. Because beauty is powerful.
If you seekgreater purpose—a place of vision, mission, and lived values—where voices are heard, contributions valued and recognized and growth opportunities abound, consider Ulta Beauty. Nowhere else are the possibilities quite this beautiful.
GENERAL SUMMARY & SCOPE
The Sales Manager (SM) is responsible for leading through Ulta Beauty’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth across all categories. The SM leads a team of Beauty Advisors, Prestige Beauty Advisors, and Lead Cashiers and is accountable for all aspects of the retail business with the exception of boutiques, including sales, service, and operational process.
The SM is accountable for Net Promoter Score (NPS) and delivering an exceptionalguest experience. This leader drives the business through a focus on performance (NPS, sales and in-store events), people (guest service and associate training), and process (standard operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, exceptional guest service, the aptitude to learn and teach extensiveproduct knowledge, and the ability to lead, influence, and develop their team.
PRINCIPAL DUTIES & RESPONSIBILITIES(
* Essential Job Functions)
The SM is a champion of Ulta Beauty’s mission, vision, and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
Promote a culture of accountability to meet or exceed Ulta Beauty’s goals related to retail and service sales,guest loyalty(including credit), payroll, omni-channel, and retail shrink as set by Ulta Beauty for the store.
Drive company profitability by identifying underperforming metrics and developing strategies that leverage company programs, tools, and resources through operational excellence to deliver top-line sales growth and improve business.
Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload on time, and within the payroll budget.
Plan and execute in-store events that deliver an unrivaledguest experience, drive in-store and brand partnercollaboration, and deliver on sales and payroll goals.
Review, analyze and react to Ulta Beauty’s financial and operational reporting, including store visit and audit results, regularly and in a timely manner.
Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and guest service experience.
Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
Maintain prompt, regular attendance as the SM and hold store associates accountable to the Ulta Beauty attendance policy.
People
Attract, hire, and retain adiverse teamoftop talent, an…
