Overview
Sales Operation Manager Jobs in Jiddah, Makkah, Saudi Arabia at Knoz El Hekma – شركة كنوز الحكمة
Title: Sales Operation Manager
Company: Knoz El Hekma – شركة كنوز الحكمة
Location: Jiddah, Makkah, Saudi Arabia
Company Description
Etart Elhekma is a leading company in the natural and beauty products market, with more than 200 team members. Based in Jiddah, KSA, and with 60 branches in various districts across Saudi Arabia, we are committed to innovation, continuous training, and development. Our reputation for quality and client trust makes us a sought-after partner for many markets and malls in KSA. We provide unique value and are dedicated to meeting our clients’ needs.
Job Description
Manage all store operations, optimist sales and profits, control relevant store costs and support and implement Merchandise, Marketing & other in-store initiatives.
Ensure excellent customer service through the implementation of the brand/company guidelines to enhance the shopping/brand experience
Formulate and implement store strategies and procedures
Coach Store Managers to use commercial information effectively Control costs within budgetary guidelines
Monitor and control expenses ( overtime, local, stock and consumables) through efficient store operations Look at prospective sites and evaluate new sites
Prepare and participate in the preparation of sales budgets and ensure sales and profitability are in line with market budgets.
Ensure effective inventory and warehouse management for Home Center in the market.
Ensure effective stock and space management.
Review and analyze stocks and sales reports monitoring over and under stocks, implementing corrective action to be taken.
Understand market dynamics (demographics, consumer behavior, market understanding, etc.).
Manage and support in team recruitment.
Ensure skill development of showroom staff through Learning & Development.
Monitor and appraise the performance of retail staff in coordination with Area Retail Managers and developing individual career plans.
Set KPIs for direct reports and conduct performance appraisal.
Job Requirements
Experience in FASHION IS a MUST.
Very Good in English
Experience in fashion retail especially female’s wear is a Must
Very good communication & negotiation skills
