Overview
Salon General Manager Jobs in Vancouver, Canada at LIFE&COLOUR Salon
Title: Salon General Manager
Company: LIFE&COLOUR Salon
Location: Vancouver, Canada
Type:
Category:
General Manager About Us
Founded in 2016 by Christine Leblanc, LIFE&COLOUR Salon has grown into one of Vancouver’s leading hair salons. We believe beauty comes in many forms, and our mission is to help every guest embrace their unique beauty with confidence and joy.
At LIFE&COLOUR, excellence is at the core of everything we do. Our success is built on exceptional artistry, outstanding guest service, and thoughtfully designed systems that create a seamless experience—from the moment an appointment is booked to the final checkout.
As we continue to grow, including the opening of our second salon in Spring 2027, we are looking for a General Manager who is passionate about leadership, operational excellence, and developing high-performing teams.
Role Description
This is an exciting opportunity to join a growing business at a pivotal stage. You’ll work directly with the Founder to lead LIFE&COLOUR into its next chapter, overseeing one salon today while preparing for the launch of our second location in Spring 2027.
The General Manager is responsible for the overall success of LIFE&COLOUR. Reporting directly to the Owner, this role oversees salon operations, financial performance, people leadership, marketing, education, and guest experience.
Initially, the General Manager will oversee the operations of our flagship location before transitioning to managing two salon locations following the opening of our second location in Spring 2027.
Who We’re Looking For
As LIFE&COLOUR continues to grow, we’re looking for a true leader, someone who is passionate about people and equally passionate about building a business that runs with excellence.
This person will have a strong presence within the team. They’ll lead, mentor, support, and inspire while also creating the systems, structure, and accountability that allow the business to grow. Many administrative tasks can be delegated, but leadership cannot.
What Makes a Successful Candidate
- Leads with confidence, empathy, and integrity.
- Has a strong presence and is actively engaged with the team.
- Coaches, mentors, and develops people.
- Creates accountability through trust and consistency.
- Builds systems that improve efficiency and scalability.
- Solves problems proactively and takes ownership.
- Creates an exceptional experience for both our guests and our team.
- Thrives in a growing, fast-paced environment.
- Wants to build something meaningful—not just manage it.
- Creates consistency in how our team serves, communicates, and represents the LIFE&COLOUR brand.
- Takes pride in maintaining a beautiful, organized, and welcoming environment.
- Understands that luxury isn’t about being perfect—it’s about delivering thoughtful, consistent experiences.
Leadership
- Champion the LIFE&COLOUR culture, mission, and values.
- Foster a positive, collaborative, and accountable workplace culture.
- Coach leaders and employees to achieve individual and team success.
- Address employee concerns and resolve workplace conflicts.
- Recognize and celebrate individual and team achievements.
People Management
- Organize and lead quarterly team meetings.
- Directly manage the Salon Coordinator(s), ensuring smooth day-to-day operations and exceptional guest experiences.
- Directly manage the Lead Stylist, providing ongoing support for stylist development and salon floor operations.
- Monitor stylist KPIs and lead quarterly performance reviews.
- Oversee stylist scheduling, vacation requests, and staffing needs.
- Lead recruitment, interviewing, hiring, onboarding, and off‑boarding.
- Develop individual growth plans and career progression opportunities for team members.
Financial
- Manage salon budgets, including retail, backbar, supplies, payroll, staffing, and team events.
- Review monthly financial results and KPIs with the Owner.
- Identify opportunities to improve profitability and operational efficiency.
- Manage payroll in partnership with the salon’s accountant.
Operations
- Lead operational planning and execution for the opening of the second salon location.
- Ensure operational consistency across both salon locations.
- Maintain and optimize salon systems, processes, and standard operating procedures.
- Oversee the salon calendar and operational planning.
- Continuously…
