Overview
Salon Manager Jobs in Salem, USA at Supercuts
Title: Salon Manager
Company: Supercuts
Location: Salem, USA
Type:
Category:
Cosmetology or Barber License (Required)
What Sets Us Apart?
- Your creativity knows no limits, and neither should your paycheck. Join us and enjoy the opportunity to increase your earnings with walk-in customers, tips, and commissions. Your bi-weekly earnings will either be paid as straight commissions or hourly rate whichever is higher!
- You may have the opportunity to increase your commission percentage on a quarterly basis based on your productivity!
- Referral bonuses are offered for every friend and family member that joins you!
Exceptional Benefits
- Flexible schedules for a perfect work-life balance.
- Medical, Dental, Vision, 401(k), and Student Loan Repayment Assistance.
- Enjoy Paid Time Off and free ongoing technical education.
- Opportunities for career and skill growth, with a focus on your professional development.
- Fun, relaxed dress code – we welcome jeans and tennis shoes!
Job Duties
- Recruit top talent, including interviewing, and hiring, to meet salon staffing requirements.
- Evaluate team member performance by consistently meeting, formulating, and documenting individual goals.
- Model quality services by consulting with clients and applying the appropriate service techniques.
- Recommend and participate in all approved local marketing initiatives including depth and frequency of coupon campaigns, seasonal initiatives, and client appreciation events.
- Educate clients and team members about proper home hair care and recommend services and products to help the client maintain their hairstyle between salon visits.
- Model customer service best practices by leading and inspiring the team, ensuring each client’s satisfaction, and building client loyalty.
- Provide customized consultations with each client, including stating the final price before the service begins.
- Complete all required salon leadership administrative tasks (i.e., closing out a ticket on the POS system, timecards, inventory control, on-boarding new team members, and scheduling appointments) promptly.
- Communicate effectively and positively with all clients, team members, leadership, and the corporate support team.
- Meet or exceed personal/salon productivity standards set by Regis.
- Protect the salon’s assets, including emphasizing and enforcing cash handling procedures.
- Lead, train, and model all services offered at the salon.
- Maintain flexibility in scheduled shifts to fit the needs of the business, including potential night and weekend shifts.
- Attend all required technical training sessions.
- Join all virtual and in-person meetings as directed by leadership.
- Enforce and modeling Regis policies as defined in the Handbook and salon specific operational procedures (including but not limited to bank deposits/runs, salon cleaning/maintenance, and disinfecting styling implements).
Required Knowledge, Skills, And Abilities (KSAs)
- Ability to lead the team and work as a team-player and/or independently.
- Marketing yourself, the salon, and the team in the community to increase your salon clientele.
- Modeling exceptional communication, organization, and problem-solving skills.
- Providing consistent and excellent customer service.
- Multi-tasking efficiently to complete and manage salon duties (including store meetings, scheduling, cash management, and reporting).
- Showing a willingness to learn new techniques and stay current with hair trends
- Leading through change and applying effective coaching abilities.
- Traveling to other salon locations as needed (i.e., temporary assignments).
- Maintaining full-time status and meeting the business demands.
- The physical requirements of the position may require bending, sitting, twisting, turning, lifting (generally 10-15 pounds), and/or standing for extended periods of time.
Experience
- Three (3) years of experience as a Stylist, preferred.
- One (1) year of experience in a salon leadership role, preferred.
Education
- Must maintain a valid cosmetology or barber’s license.
- All SLs are required to complete assigned training as determined by Regis.
- All Supercuts (SC) SLs must have received their Hair Stylist Academy (HSA) completion certificate.
Work Location
The SL role is based at a Regis (Supercuts, Holiday Hair, or Cost Cutters) salon location.
Regis Corporation is an Equal Employment Opportunity Employer and a Drug Free Workplace.
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