Overview
Saloon Supervisor Jobs in Dubai – UAE/Dubai at Befit Sports Club
Title: Saloon Supervisor
Company: Befit Sports Club
Location: Dubai – UAE/Dubai
Type: Full Time
Category: Beauty/Hair Styling, Management
FEMALE CANDIDTES ONLY APPLY (FEMALE ONLY SALOON)
Job Summary:
The saloon Supervisor is responsible for overseeing the daytoday operations of a highend salon ensuring exceptional customer service maintaining salon standards and managing a team of salon staff. They will strive to create a luxurious and welcoming the environment while maximizing profitability and meeting business objectives.
Responsibilities:
1.
Team Management:
Recruit train supervise and motivate salon staff including hairdressers nail technicians and support personnel.
Schedule staff shifts and manage work schedules to ensure adequate coverage and optimal performance.
Provide ongoing coaching feedback and performance evaluations to team members to enhance their skills and productivity.
Address employee concerns conflicts and disciplinary issues promptly and in accordance with company policies.
2.
Customer
Service Excellence
:
Ensure that all clients receive
exceptional service
and personalized attention to meet their individual needs and preferences.
Handle customer inquiries complaints and feedback effectively and professionally striving to resolve issues to the satisfaction of the customer and the salon.
Maintain a welcoming and luxurious atmosphere in the salon including cleanliness ambiance and decor.
3.
Salon Operations:
Oversee daily salon operations including opening and closing procedures
cash handling
inventory management
and
equipment maintenance
.
Monitor and manage salon expenses budgets and revenue targets working to achieve profitability goals while maintaining highquality services.
Implement and enforce salon policies and procedures including health and safety regulations and industry standards.
4.
Sales and Marketing:
Promote salon services packages and retail products to maximize sales and revenue.
Maintain client databases and utilize
customer relationship
management (CRM) systems to track client preferences purchase history and feedback.
5.
Professional Development:
Stay updated on industry trends techniques and
product knowledge
to ensure the salon offers cuttingedge services and products.
Foster a culture of
continuous learning
and development among salon staff encouraging them to pursue professional certifications and
education
opportunities.
Top of Form
Requirements
Requirements:
Proven experience 34 years in a supervisory or management role within a luxury salon or spa environment.
Strong
leadership
skills with the ability to inspire motivate and mentor a
diverse team
of salon professionals.
Excellent interpersonal and
communication skills
with a customerfocused approach and the ability to build rapport with clients and staff.
Solid understanding of salon operations including scheduling
inventory management
financial analysis
and sales strategies.
Proficiency in salon software and computer systems for scheduling billing and client management.
Knowledge of luxury beauty products treatments and industry trends.
High standards of
professionalism
integrity and
attention to detail
.
Flexibility
to work evenings weekends and holidays as required.
Education:
Bachelors degree in Hospitality …
