Overview

Selling Assistant, Personal Shopping Jobs in New York, United States at Bergdorf Goodman

Title: Selling Assistant, Personal Shopping

Company: Bergdorf Goodman

Location: New York, United States

About Bergdorf Goodman

Bergdorf Goodman, a New York landmark since 1901, is the epitome of style, service, and modern luxury. With a rich history of showcasing both leading and emerging designers, our iconic 5th Avenue store is a premier destination for discerning customers worldwide.

Position Overview

We are looking for a Selling Assistant who thrives in fast-paced environments, collaborates enthusiastically, is eager to learn about luxury retail, and can manage multiple tasks to support the team in the Personal Shopping department.

In this pivotal role, you will collaborate with Personal Shoppers to help create seamless, personalized shopping experiences for our most discerning clients. You’ll be instrumental in both behind-the-scenes operations and front-facing interactions that uphold the highest standards of luxury retail. This is an excellent opportunity for someone with a passion for fashion and luxury service who is eager to learn, grow, and thrive in an elite retail environment.

Key Responsibilities

Support Personal Shoppers in preparing for and executing client appointments

Coordinate scheduling, logistics, and communication for client visits

Maintain and update client profiles and preferences to drive long-term engagement

Process transactions accurately at the POS and assist with returns and exchanges

Track client orders and manage post-appointment follow-ups (e.g., alterations, thank-you notes)

Assist with digital selling efforts and contribute to the team’s social media and online presence

Organize and execute exclusive gifting moments and in-store experiences for VIP clientele

Maintain organization of selling suites, including cleanliness and coordination with facilities

Ensure all merchandise is returned to appropriate stock areas post-appointment

Stay knowledgeable on product collections, industry trends, and POS/clienteling technology

Qualifications

1+ years of experience in retail or service; luxury retail experience preferred

Passion for fashion and enthusiasm for providing luxury-level service

Desire to learn, grow, and advance within the retail industry

Excellent organization and time-management skills

Professional, polished demeanor with a client-first attitude

Ability to thrive in a fast-paced, detail-oriented environment

Proficiency with Microsoft Suite (Outlook, Excel, Teams, etc.)

Flexible availability, including weekends, evenings, and holidays

Benefits & Perks

Medical, Dental, and Vision Benefits

Disability Coverage

Paid Parental & Family Leave, and Adoption Assistance

Paid Time Off (PTO)

401(k) Retirement Savings Plan & Life Insurance

Financial Wellness Programs

30% NMG Associate Discount

Personal and Professional Development Opportunities

Equal Opportunity Statement

Bergdorf Goodman is committed to creating a diverse and inclusive workplace. We are proud to be an equal opportunity employer and consider all qualified applicants regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, or any other protected status.

If you need a reasonable accommodation during the recruitment process, please contact us at [email protected].

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