Overview
Selling Assistant, Women’s Shoes & Ready-To-Wear Jobs in New York, United States at Bergdorf Goodman
Title: Selling Assistant, Women’s Shoes & Ready-To-Wear
Company: Bergdorf Goodman
Location: New York, United States
About Bergdorf Goodman
Bergdorf Goodman, a New York landmark since 1901, is the epitome of style, service, and modern luxury. With a rich history of showcasing both leading and emerging designers, our iconic 5th Avenue store is a premier destination for discerning customers worldwide.
Position Overview
We are looking for a Selling Assistant who thrives in fast-paced environments, collaborates enthusiastically, is eager to learn about luxury retail, and can manage multiple tasks to support an seller on our second floor, Women’s Shoes & Ready-To-Wear floor.
In this role, you will work alongside Sellers to provide elevated, high-touch experiences for clients, including walk-ins and VIP clientele, across premier footwear & ready to wear brands. You’ll play a key role in executing appointments, maintaining floor operations, and contributing to an exceptional in-store atmosphere. This is an ideal position for someone passionate about luxury footwear, customer service, and ready to grow in the fashion retail industry.
Key Responsibilities
Assist Sellers in preparing and executing personalized client appointments
Greet and engage walk-in clients, providing exceptional service and support
Comfortably assist and remain professional when engaging with VIP clients
Coordinate appointment scheduling and client communications
Maintain accurate and up-to-date client profiles within clienteling systems
Process sales transactions and manage post-sale services (e.g., order tracking, thank-you notes)
Support digital selling efforts and contribute to the boutique’s social media strategy
Assist in organizing seasonal events, gifting initiatives, and product launches
Keep selling areas and fitting spaces clean, organized, and guest-ready
Stay knowledgeable on product collections, industry trends, and POS/clienteling technology
Qualifications
2+ years of experience in retail or customer service; luxury experience is preferred
Interest in designer footwear and luxury fashion
Strong interpersonal skills with a high level of comfort assisting high-profile/VIP clients
Excellent communication, organization, and multitasking abilities
Composure, professionalism, and discretion in all client interactions
Adaptability in a fast-paced, client-first retail environment
Familiarity with Microsoft Office Suite (Outlook, Excel, Teams, etc.)
Availability to work a flexible retail schedule including evenings, weekends, and holidays
Benefits & Perks
Medical, Dental, and Vision Insurance
Disability and Life Insurance
Paid Parental Leave, Paid Family Leave, and Adoption Support
Paid Time Off (PTO)
401(k) Retirement Savings Plan
Financial Wellness and Planning Resources
30% Associate Discount across Neiman Marcus Group brands
Learning & Development Opportunities for Career Advancement
Equal Opportunity Statement
Bergdorf Goodman is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where all associates feel valued and respected. We consider all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.
If you require a reasonable accommodation in the application process, please contact [email protected].
