Overview
Senior Manager, Fulfillment Jobs in Riyadh, Saudi Arabia at noon
Title: Senior Manager, Fulfillment
Company: noon
Location: Riyadh, Saudi Arabia
About noon
noon, the region’s leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now includes marketplaces for food delivery, quick commerce, fintech, and fashion. noon is a work in progress; we’re six years in, but only 5% done.
noon’s mission: Ring every doorbell, every day.
What you’ll do:
Set and exceed clear goals for customer experience, quality, cost, and colleague engagement
Build a people-centric culture based on commitment, motivation and 360-degree support, to enable sustainable growth of the business. Develop and facilitate the success of every individual member of the leadership team
Coordinate as a central point of contact for internal team and external stakeholder communication and escalation
Engage all levels of the organization to remove waste from operational processes employing Lean-Six Sigma practices. Ensure that routine control mechanisms are adhered to, to minimize sources of leakage
Manage the daily operational flow and implement new processes to improve efficiency and support scalability. Liaise with the Control Tower team to proactively maintain operational hygiene and real-time performance metrics across multiple buildings and departments
Promote the best of noon culture, principles and values in the sites and in the community
Manage the labor planning, inbound, outbound, returns and inventory operations, space management, equipment maintenance and reliability, seller and vendor management, transportation and logistics, safety, quality, colleague engagement, productivity, stakeholder management, and peak planning and execution.
What you’ll need:
Bachelor’s Degree in Logistics or Supply Chain Management or a similar role
Minimum 6 years of experience in E-commerce in a related field
Strong experience in working as a business partner in delivering better decision support and enabling strategic initiatives which help to improve organization financial performance.
Excellent analytical skills as well as strong business acumen.
Excellent interpersonal and communication skills, with the ability to build relationships with internal and external stakeholders.
Who will excel?
We’re looking for people with high standards, who understand that hard work matters.
You need to be relentlessly resourceful and operate with a deep bias for action.
We need people with the courage to be fiercely original.
noon is not for everyone; readiness to adapt, pivot, and learn is essential.
