Overview
Shift Lead Jobs in Somerville, Massachusetts, USA at Heyday Skincare
Title: Shift Lead
Company: Heyday Skincare
Location: Somerville, Massachusetts, USA
Type: Full Time
Category: Beauty/Hair Styling (Beauty Salon / Spa Therapist, Esthetician / Skin Care)
Benefits:
Employee discounts
Benefits include, but are not limited to:
Competitive Hourly Wage
Membership and Product Commission
Discounted Facials
Friends & Family Discount on Services
35% Product Discount
Paid time off
Health, Vision, and Dental insurance
Professional Growth Opportunities
The Ideal Candidate
:
Exceptional customer service and problem-solving skills.
Confidence in selling products and services.
Ability to manage multiple tasks efficiently in a fast-paced environment.
Proactive approach with the ability to take initiative and execute tasks independently.
Excellent verbal and written communication skills, with the ability to collaborate with diverse personalities.
Flexibility to work a non-traditional schedule, including weekends, opening shifts, and closing shifts.
About the Role:
As a Shift Lead, you are the cornerstone of our organization’s success. Your expertise lies in creating a world-class client experience in our shops. You achieve this by connecting with our clients, offering product recommendations, anticipating their needs, resolving queries, and leading a team.
What You’ll Do:
Provide top-notch client service and hospitality.
Work with the Shop Manager to handle schedule adjustments, ensuring efficient operations.
Manage Skin Therapist appointments within our booking system.
Supervise on-shift staff, including deployment, delegation, and troubleshooting.
Contribute to training and coaching of new team members.
Assist in daily shop tasks and projects.
Demonstrate product knowledge, support restocking efforts, manage inventory, and assist clients with product sales and returns.
About Heyday:
At Heyday, we are revolutionizing the skincare industry, dedicated to helping individuals discover their healthiest skin. With our nationwide presence, we offer personalized facial treatments and expert skincare guidance from our skilled estheticians, complemented by powerful products that allow you to showcase your best self.
We’ve been honored as “Best Facial” by New York Magazine.
We performed over 500,000 facials and collected a wealth of skincare insights. Our name, Heyday, signifies the prime period of life when you’re at your best, and we believe every day should be your Heyday — starting with your skin.
Our Commitment:
Heyday is committed to fostering an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit discrimination based on race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability, or genetic information. We respect EEOC laws and are dedicated to promoting diversity across our company.
#J-18808-Ljbffr
