Overview
Skin Therapist Jobs in Hanover, Maryland, USA at ULTA Beauty
Title: Skin Therapist
Company: ULTA Beauty
Location: Hanover, Maryland, USA
Type: Full Time
Category: Beauty/Hair Styling, Retail
Location: Hanover
OVERVIEW
Experience a perfect blend of deliberatepurposeand clear-eyed vision. At Ulta Beauty, some of the industry’s most highly-esteemed beauty leaders share themselves, as well as their expertise. Building authentic community. Creatinga real sense of belonging—even as they’re plotting a bold, strategic course ofexcitinginnovations destined to revolutionize the industry.
Think robust organizational support. Ever-increasing levels of investment. And a healthy dose of personalempowermentand growth opportunity. All with a company of unwavering strength and stability.
We are the future of beauty services. Be part of the transformation.
GENERAL SUMMARY & SCOPE
The Skin Therapist (ST) is responsible for engaging guests in the prestige sales department and consulting with them on their skincare needs to recommend products and services. The ST delivers quality, professional skincare services with emphasis on the guest’s total look. They represent the image, products, and culture of Ulta Beauty’s skincare brands and the Skin Room/Pod/Bar, and support the Experience Manager (EM) through a focus on performance (service/retail sales and in-store events), people (guest service and associate culture), and process (operating procedures and compliance standards).
This position requires a valid license in Esthetics or Cosmetology (as required by state law), exceptional guest service, and the aptitude to learn and communicateproduct knowledgeto guests.
PRINCIPAL DUTIES & RESPONSIBILITIES
The ST is a champion of Ulta Beauty’s mission, vision and values, and should demonstrate them skillfully and consistently by performing the following duties and responsibilities of the position (as well as all other projects/duties as assigned):
Performance
Perform services in the Skin Room/Pod/Bar, including facials, waxing, ear piercing (where applicable) and makeup applications, as well as perform face fit express facials from a mobile station in the store.
Meet or exceed sales goals for skin services and skincare products and contribute to meeting or exceeding the store’s goals related to retail and service sales,guest loyalty(including credit), omni-channel, and retail shrink as set by Ulta Beauty.
Ensure that each guest receivesexceptional serviceby providing a guest-friendly environment, which includes greeting and engaging every guest, personalizing service to their needs, and recommending/demonstrating appropriate products, samples, and services.
Perform makeup applications, skincare analysis, and product demonstrations with guests to drive sales and the guest service experience.
Book guests’ appointments for initial services, return services, and events that deliver an unrivaledguest experience.
Take the initiative to stay informed regarding new and existing industry trends, products, and services during work time, and be knowledgeable about the ingredients and benefits of these trends, products, and services to better serve guests.
Maintain prompt, regular attendance.
People
Contribute to aninclusiveenvironment that supports teammates, peers, and the internal and external guests served.
Develop guest relationships through consultations and appropriate retail and service recommendations.
Build and maintain an active clientele portfolio for the Skin Room/Pod/Bar.
Serve all guests, including walk-in guests, in a timely and efficient manner.
Establish professional peer and brand partner relationships …
