Overview
Spa Assistant Treatment Manager Jobs in Tetbury – England – UK at The Calcot Collection
Title: Spa Assistant Treatment Manager
Company: The Calcot Collection
Location: Tetbury – England – UK
Type: Full Time
Category: Beauty/Hair Styling
Location: Tetbury
Spa Assistant Treatment Manager Tetbury, GL8 8YJ
Full time Up to £30,000 and a share of Calcot Gratuities Are you a n experienced, passionate Spa Therapist looking for your next challenge in assisting our Treatment Manager to lead our team of Spa Therapists to excellence Join our award-winning spa and our team of Spa Therapists and take your career to new heights. As a key member of Calcot Spa’s senior team, you will play a crucial role in delivering exceptional spa experiences and ensuring our guests receive high standards in their treatment and well-being experience.
We are looking for an Assistant Treatment Manager to
join our team
to work closely with our Treatment Manager to support in leading a team of 20+ Therapists. This is a hands on role delivering exceptional treatments to Calcot guests as well as responsibility for overseeing the day to day operations of the Treatment department. This role includes working towards set Spa budgets, delivering training, stock control, dealing with directly with client complaints, team welfare, delivering exceptional treatments and always prepared to step in to avoid a crisis with a can do attitude.
The Role:
Personally deliver spa treatments to guests and set a high standard for the team, ensuring every guest leaves feeling rejuvenated and satisfied Pro-actively recommend our guests homecare and work towards retail targets Responsible for overseeing the days operation of the Treatment department, conduct morning briefings, manage daily absences, maximise availability and treatment revenue potential, team well-being, dealing with any staff or client complaints and ensure a smooth journey for the team and guests.
Support our Treatment Manager to lead, motivate, and inspire a team of skilled spa beauty therapists to deliver excellence in service and uphold the highest standards of treatments Conduct biannual appraisals alongside our Treatment Manager and ensure
team development
and welfare Conduct training sessions to enhance the skills and knowledge of the team, ensuring they stay updated with the latest trends and techniques in the industry.
We love developing our treatment menu so encourage innovations in treatment protocols and stay ahead of industry trends Assist in delivering fortnightly onsite training to support external college attendance. Throughout the duration of the apprenticeship the training will include both college curriculum as well as product house training to ensure all apprentices qualify to an extremely high standard Manage and oversee control processes to maintain optimal levels of stock , ensuring seamless operations and timely replenishment.
Monthly stock takes, stock ordering, input of invoices and ensuring GPs are achieved Organise and lead daily briefings to communicate important updates, review performance, and motivate the team to achieve their best Work towards achieving treatment revenue targets by implementing effective strategies and maximising sales opportunities while delivering exceptional guest experiences. Keen focus on retail targets,
product knowledge training
and refreshers delivered the team and
lead by example
by achieving personal retail targets
Skills:
Proven experience as a Spa Beauty Therapist with a strong passion for the beauty and
wellness
industry Leadership
experience…
