Overview
Spa Therapist at Waldorf Astoria International Financial Centre Jobs in Dubai, UAE/Dubai at Hilton Worldwide, Inc.
Title: Spa Therapist at Waldorf Astoria International Financial Centre
Company: Hilton Worldwide, Inc.
Location: Dubai, UAE/Dubai
Type: Full Time
Category: Beauty/Hair Styling (Beauty Salon / Spa Therapist, Esthetician / Skin Care)
Job Description
– Spa Therapist at Waldorf Astoria Dubai International Financial Centre (HOT0B8AJ
)Job Number:
HOT0B8AJ
Work Locations Waldorf Astoria Dubai International Financial Centre, Dubai 74777A Spa Therapist at Waldorf Astoria Dubai International Financial Centre is responsible for providing professional treatments and services for guests, including but not limited to body and facial treatments, massages, home care advice, and tour of the facilities. Maintaining safety and cleanliness and ensuring
guest satisfaction
regarding all areas of Spa services in true Waldorf standards.
What will I be doing?
As a Spa Therapist, you are responsible for performing the following tasks to the highest standards:
Attending Hilton Trainings and monthly departmental meetings as required
Ensuring high standards of cleanliness in the department
Reporting any maintenance issues to the Spa Manager Assisting in all areas of the operations as requested by Spa Manager Being fully aware of current and future services offered by the hotel
Providing efficient guest service from point of arrival to check out, including booking, changing, and canceling appointments and
upselling
retail
Accurately scheduling all massage reservations and processing billing for spa and retail services
Explaining spa treatment menu and packages to guests
Greeting and welcoming all incoming and outgoing guests and staff in accordance to brand standards
Maintaining the quality of service and overall appearance of locker areas, lounge area, and restrooms
Ensuring proper cleanliness of locker room, lounge, steam/sauna room, prep room, and restrooms
Stocking water and other beverages and setting up and breaking down beverage and fruit station
Maintaining audio-visual equipment in perfect condition
Providing courteous and efficient guest service from point of arrival through check out Orienting guests through our Fitness facility, greeting guests, and providing true Waldorf service
What are we looking for?
A Spa Therapist at Waldorf Astoria Dubai International Financial Centre is always working on behalf of our Guests and with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to read, write, speak, and understand the English language to effectively communicate with guests
Ability to deal with problems involving several concrete variables in standardized situations
At least 1 year experience as a spa therapist in the luxury hospitality industry
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