Overview
Stage Manager, Stores Jobs in Vaughan – Ontario – Canada at Sephora
Title: Stage Manager, Stores
Company: Sephora
Location: Vaughan – Ontario – Canada
Type: Full Time, Part Time
Category: Retail, Beauty/Hair Styling
At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant
innovation
, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.
Job Store Name/Number: ON-Vaughan Mills (0858) Address: 1 Bass Pro Mills Dr, Unit #232, Vaughan, ON L4K 5W4, Canada (CA) Full Time/Part Time:
Full Time Position Type:
Regular You’ll love working here… As a Stage Experience Manager, Stores, you will be responsible for managing all aspect of the client experience and all services, classes and events in a specific Sephora store location. This role regularly supports in areas such as client service, sales floor standards and
team leadership
as well as all service-related areas such as the Beauty, Skin and Fragrance Studio as well as all beauty classes within their store.
You will
also be accountable for the development of all beauty advisors and Senior Artistry and Skincare roles. Developing your team. Manage the daily operations at the Beauty, Skin and Fragrance Studio (as applicable). Ensure that the Coordinators, Beauty Studio are adequately trained to effectively manage the Studio and drive services on a day-to-day basis. Embracing
Innovation
. Ensure beauty advisors are trained adequately and are leveraging our technology innovations within services while assisting clients to provide an elevated in-store experience.
Client Experience. Manage the Services online reservation system including publishing beauty advisors availability and class dates and times. Ensure staffing levels are adequate to support a smooth flow of clients receiving services, while ensuring that the client check-in process is efficient.
Training & Development
. Execute beauty advisors training for all new hires as well as for existing team members. Facilitate orientation & our selling model training sessions whenever possible.
Visual Merchandising
. Support the Operations team by ensuring all
merchandising
concepts and sales floor visuals are within company standard. Keep the sales floor neat, clean and organized at all times. Execute all
visual merchandising
flips and ensure replenishment if inventory is added to the sales floor. Vendor Management. Ensure all beauty advisors are properly engaging with all store brands visiting the store.
Ensure all brand representatives effectively train and coach cast on their products. Provide feedback on brand training effectiveness when possible. We’d love to hear from you if…
You have
two to four years’ experience in a similar role at a similar volume store or equivalent internal experience.
You have
excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
You have
proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service. While at Sephora, you’ll enjoy… The people.
You will
be surrounded by the best talent in the industry – people you can be proud to work with. The perks. Think you’ve tried it all? Just wait …
