Overview

Store Assistant Jobs in Dubai, Dubai, United Arab Emirates at LINK

Title: Store Assistant

Company: LINK

Location: Dubai, Dubai, United Arab Emirates

Retail shop experience is a must! Kindly do not apply if you have not worked in the retail industry or do not meet the required qualifications. if you're qualified, please send an email to [email protected]

About LINK:

LINK is not your typical retail store—it’s a concept destination that merges physical retail with an e-commerce platform, bringing together over 200 premium and emerging brands from more than 40 countries under one roof. Designed to offer a unique, immersive experience, LINK combines fashion, lifestyle, technology, and gifting in a beautifully curated environment, both online and in-store. This is your chance to be part of a bold new retail movement redefining how people shop, play, and discover.

Role Overview:

The Store Assistant plays a vital role in delivering an exceptional in-store experience by providing outstanding customer service and ensuring smooth daily operations. This role requires strong communication skills, a customer-first mindset, and a passion for retail. The ideal candidate will support sales, maintain store standards, and contribute to achieving performance targets, while helping customers discover products across multiple categories.

Key Responsibilities

Customer Service & Sales

  • Greet and assist customers with a friendly and professional attitude.
  • Understand customer needs and recommend suitable products across various categories.
  • Provide product information and guidance to enhance the shopping experience.
  • Upsell and cross-sell products to help achieve sales targets.
  • Handle customer inquiries and complaints, ensuring customer satisfaction.

Store Operations

  • Assist in visual merchandising, product displays, and maintaining overall store appearance.
  • Replenish stock on shelves and ensure all items are correctly priced and tagged.
  • Support in receiving, unpacking, and organizing new shipments.
  • Maintain store cleanliness and follow safety and hygiene standards.

Transactions

  • Process payments accurately and handle daily cash reconciliation.

Team Support & Communication

  • Collaborate with colleagues to ensure smooth store operations.
  • Participate in training sessions, sales meetings, and promotional activities.
  • Share customer feedback and sales insights with management.

Qualifications

  • Minimum 1 year of experience in retail (mandatory).
  • Fluent in English (spoken and written); Russian speaker is an advantage.
  • Strong communication and interpersonal skills.
  • Customer-focused with a positive and professional attitude.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Basic knowledge of sales techniques and customer service practices.
  • Flexibility to work shifts, weekends, and holidays as required.
  • Team player with a proactive and reliable work ethic.

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