Overview
Store Director Jobs in Miami, FL at Loewe
Title: Store Director
Company: Loewe
Location: Miami, FL
LOEWE is one of the world’s major luxury houses, founded in 1846 in Spain. Today the Maison is under the creative direction of Jonathan Anderson, who has envisioned and crafted a bold new chapter for LOEWE, translating a prismatic and eclectic range of art influences into the medium of fashion.
LOEWE’s legacy of craftsmanship remains the living soul of the house, reflected in its ongoing commitment to supporting contemporary art, craft and design around the world.
Loewe is seeking a Store Director to lead the team at its Miami Design District boutique in Miami, Florida!
This role will be responsible for driving the business through sales support, implementing operational policies, training, and stock management. This position leads with the highest degree of customer service every day in accordance with brand principles and empowers associates to make decisions in the best interest of providing an elevated customer experience.
Responsibilities & Tasks:
Sales:
Develop, train, and continuously empower associates towards achieving and exceeding personal and category sales objectives while applying retail excellence
Demonstrate leadership by playing an active role on the selling floor, coaching and mentoring sales team
Manage and lead team efforts in clienteling including effective usage of client books towards new client acquisition and retention
Meet set category and consignment % of total business goals as defined by management
Support the sales process as needed
Assist in facilitating solutions to customer issues in addition to directly handling raised customer issues or complaints
Ensure the highest level of customer service
Ensure compliance with corporate policies and procedures
Carry out all operational procedures as taught by the Retail Handbook and other related material
Reporting:
Perform daily reporting and analysis as directed
Visual Merchandising:
Ensure store visual merchandising guidelines are met and maintained
Support the Visual Merchandising Manager in planning and implementing any vital changes in visual environment
Review sales frequently and take action on visual merchandising to drive increased sales
Staff Training and Development:
Mentor sales associates on the spot to give clear feedback based on facts and observations
Assist Store Manager by making recommendations towards the recruitment and development of associates
Identify associates training needs to be shared with the Store Manager to implement regular category meetings
Provide training and direction to staff
Shared responsibility for P&L of the store
Maintain inventory accuracy and shrink rates within company standards by regularly following up with operations and completing initiatives as needed
Qualifications & Skills:
5+ years of store management experience within a luxury setting
Proficient digital literacy
College degree or equivalent experience
Foreign languages a plus
Ability to empower others and build effective teams
Strong oral and written communication skills
Ability to mediate issues to resolve concerns
Demonstrated service orientation and customer focus skills
Employee benefits: At Fashion Group, we offer a generous benefits package including medical insurance, bonus structure, paid time off, holiday pay, 401k, automatic employee contribution, and more.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, and to perform crucial job functions.
