Overview
Store Director Jobs in New York City Metropolitan Area at BYREDO
Title: Store Director
Company: BYREDO
Location: New York City Metropolitan Area
Store Director
Overview
The store director is a professional in the fashion/beauty industry who is responsible for promoting brand engagement and loyalty to customers, Top Clients and VIPs, in order to guarantee store business goals. They represent the company and is a proactive sales professional who guarantees compliance with all procedures set by Headquarters and aimed at managing store staff and ensuring that the store runs efficiently. This is for our Flagship on Wooster St.!
VIC:
Build a network of people who have an impact on local and international luxury business to promote customer loyalty (especially with VIC/VIP).
Ensure customer satisfaction, engagement, and maintenance of the qualitative standards required by the brand.
Operations:
Oversee all operations, such as stock control and inventory.
Process our customer transactions at the cash desk.
Receive and process deliveries, including prepare and organize deliveries and shipments to clients.
Writing daily, weekly and monthly recaps to HQ.
Sales:
Sales driven, social, open and ambitious team player with drive and optimism.
Create development plans for sales staff and management
Demonstrate sales leadership by playing an active role on the selling floor with an emphasis on VIC/VIP relationship
Implement action plans to achieve sales target and P&L
Analyze the results, verifying daily, weekly, monthly activities and set up yearly assessments via KPIs
People:
Strong clienteling skills and able to drive sales
Commitment to taking part in an innovative project
Product sensitivity and a strong market and fashion trend knowledge, a good general culture level
Adaptability, natural curiosity, authenticity
A friendly and helpful approach to our clients and colleagues.
Be open to feedback and communicate with your team and managers in a clear and straightforward way.
Ability to multitask and work under pressure on busy days
Comfortable with digital clienteling applications
Oversee the clienteling approach
Build a network of people who have an impact on local and international luxury business to develop client loyalty
Identify, attract, recruit, develop and retain talents
Event coordination is essential and able to create a local network to facilitate monthly events in the market in store.
Consistently recruit top talents in partnership with Retail Director and HR
Recruit, onboard and train new hires
Conduct verbal and written corrective action processes
Reduce overall turnover in store
Conduct Performance evaluations
Create succession plan after annual appraisal to ensure team development
You have…
5yrs as luxury store manager
3-5 years previous makeup and/or beauty selling experience
Operational and sales expertise from a previous retail environment.
Must be able to work holidays and during the holiday season have open availability.
Excellent Excel and Word literacy, and power point knowledge a must.
College degree preferred.
Foreign language skills a plus.
You are…
Agile, adaptable, and collaborative
Committed to driving an innovative project
Authentic and curious
Sales driven and ambitious
Displays product sensitivity and a strong market/fashion trend knowledge
Compensation:
As required by the New York City salary transparency law, effective November 2022, the expected base salary for this position is $105,000 annu…
