Overview
Store Director Jobs in Seoul, South Korea at CELINE
Title: Store Director
Company: CELINE
Location: Seoul, South Korea
POSITION: STORE DIRECTOR
PERMANENT CONTRACT / FLAGSHIP STORE, SEOUL, KOREA
REPORTS TO RETAIL DIRECTOR
CELINE is a fast-growing French and Leather-Goods Couture House that belongs to LVMH group driven by a new holistic and creative project led by Hedi Slimane, its Artistic, Creative and Image Director. CELINE’s ambition is to become one of the most iconic luxury brands worldwide. To make this vision a reality we are looking for enthusiastic, agile and passionate personalities who are eager to evolve in a demanding environment.
YOUR WORK ENVIRONMENT
As the face of our maison, Store Director will be responsible for creating a world-class customer experience, fostering a positive and motivated team culture, and achieving financial targets for the store. This role will involve developing and implementing store strategies, ensuring exceptional merchandising and visual standards, and maintaining strong relationships with VVIC/VIC clients and stakeholders. The Store Director will also work closely with the HQ to stay up to date on industry trends and product knowledge, and to drive overall brand growth.
YOUR IMPACT
Business and client developer
Monitor the store performance and always remain aware of market trends
Take responsibility of the P&L: drive sales growth and profitability for the flagship store
Develop and implement strategies and initiatives to achieve financial targets.
Identify areas of improvement and work hand in hand with managers to implement action plans to achieve the commercial goals.
Establish a client-centric mindset to offer clients the best experience in store and achieve the CRM objectives.
Translate the store’s objectives into concrete daily targets and tasks, inspire the team to reach the targets.
Brand ambassador and promoter
Be the ambassador of the brand and endorse the culture and values to promote CELINE
Ensure the best level of client experience
Strongly engage with VVIC/VIC to accelerate sales and exceed client expectations.
Handle delicate customer situations if needed
Process owner
Ensure that all the processes are compliant with the legal, regulatory, and internal requirements.
Being responsible of the Stock
Being responsible of the Store planning
Guarantee the proper execution of all tasks related to the digitalization of the store
Talent hunter, manager & skills developer
Detect new talents in your daily environment and recruit them
Manage the team to drive the business: create a positive work environment, develop the team spirit
Regularly coach the team to ensure they develop the key skills expected at their position
Experience:
Flagship store experience preferred with insight of Cheongdam VIC
Competencies:
Strong business sense and ability to drive results
Product and fashion sensitivity
Proven ability to manage large teams, strong leadership
High sensitivity to client experience and loyalty
Strong communication skills – Organizational skills, sense of priorities and agility
Talent for coaching and developing a team
Exceptional interpersonal skills, empathy, sincerity and curiosity
Ability to manage multiple priorities in a fast-paced environment
Detail oriented, highly organized
Excellent written and verbal communication skills.
Ability to interact with all levels of the organization
Flexibility to work a retail schedule including evenings, …
