Overview
Store Manager Jobs in New York City Metropolitan Area at ASSOULINE
Title: Store Manager
Company: ASSOULINE
Location: New York City Metropolitan Area
Founded in 1994, Assouline transformed the illustrated book market into a cornerstone of the luxury lifestyle. Today, we are more than a publishing house; we are the "first brand of luxury culture." From our curated boutiques to our presence in the world’s most prestigious wholesalers, Assouline provides a world of intellect and good taste. The Boutique Manager is responsible for all aspects of the Boutique business including sales generation, store operations, team, and client development.
The manager will oversee Assouline at the Plaza and Assouline at the Mark.
Tasks and Responsibilities:
- Responsible for achievement of annual Boutique sales goals across all product categories
- Ensure all clients always experience outstanding service.
- Conduct regular management touch-bases to review performance, operations, and employee relations issues, and to develop overall business strategy.
- Organize and coordinate events with Corporate Office to increase traffic in the Boutique and maximize sales.
- Report on product sell though and client feedback to make recommendations to the Management Team.
- Manage all operational processes in partnership with the VP of Commercial including: Shipping & Receiving, Inventory and Aftersales to minimize stock loss and maximize customer service.
- Adhere to and oversee compliance of established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, security, sales and record-keeping procedures, and overall maintenance of the store.
- Review paperwork pertaining to receiving, transfers, MOS/damages, returns-to-vendor (RTV's), and chargebacks to Corporate Office in order to ensure accuracy of inventory.
- Build and maintain Customer Data Base with monthly CRM goals and activations to achieve targeted KPI’s (CRM, # of active clients, build Corporate CRM data base)
- Act as Brand Ambassador by proactively representing the Brand in relevant local activities.
- Establish new clients by conducting regular outreach and develop partnerships with corporate and other industry professionals to generate additional sales.
- Manage and develop Sales Associates to meet and exceed expectations around client development and individual sales goals.
Job Requirement:
- 5-7 Years of luxury boutique management experience.
- Familiarity with developing and retaining a customer base of HNWI’s as well clients focused on Arts, Culture, and Interior Design.
- Strong understanding of the Luxury Fashion Industry and Luxury Clientele.
- Ability to develop, motivate, and train leadership team and staff, build strong internal and external relationships, utilize skills of workforce most appropriately to maximize business results.
- Adjust priorities and manage time wisely in a fast-paced environment.
- Communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to all employees.
- Ability to work a full-time schedule including nights, weekends, and holidays.
Salary Range is $95,000 to $110,000 plus quarterly bonus
Assouline is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law
